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Job Location | Paisley |
Education | Not Mentioned |
Salary | £23,144 - £25,742 per annum |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent, full-time or part-time |
Student Success HubPaisley Campus (but may be required to travel to other campus locations).Student Success Assistant - REF106The Students Success Team is looking to recruit a Student Success Assistant to proactively engage with our diverse student community to support retention, progression and transition to and throughout their university experience.The Student Success Assistant role will help students achieve a sense of belonging by reaching out to offer guidance and support to those facing a range of issues on their student journey. This could be issues such as low levels of engagement caused by variousissues such as caring responsibilities, financial difficulties and feelings of anxiety and lack of motivation.You will support the students to succeed by understanding the impact of resits, plagiarism panel outcomes, Extenuating Circumstances submission, interruption to study and withdrawal requests as well as signposting our services and resources within UWS suchas Academic Skills, Wellbeing, Library, and Financial Help.You will use data and analytics to retrieve, organise and analyse information to proactively identify individuals and groups of students that may need support. This is to ensure improved outcomes for students by offering solutions to ensure the studentsare empowered to achieve their full potential and succeed at UWS.We welcome applicants who are proactive and customer focused team players. Highly effective communication and interpersonal skills, with ability to present information to different groups appropriately is essential. An understanding of IT systems is essentialand data analyst skills would be preferred but not essential.The successful candidate should have the following:
Keyskills :
Administrative Duties
Customer Service
Customer Facing Roles
Set Priorities