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Residence Service Manager

University of the West of Scotland
Job LocationPaisley
EducationNot Mentioned
Salary£32,982 - £39,348 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time or part-time

Job Description

Campus Services Paisley CampusTHE POST - Residence Service ManagerThis is an exciting opportunity to join the University of the West of Scotland at our Paisley campus.As part of Campus Services, the post holder will be responsible for leading the Residence Team, ensuring that all matters relating to Residential services are managed effectively and in line with operational requirements. They will direct the efforts ofboth the in-house team and external contractors to ensure that residents are afforded the best possible service in a safe, welcoming, supportive and pleasant environment which facilitates academic and personal development.The post holder will be responsible for budgetary control and be required to monitor and manage income, expenditure and forecasting. They should be fully familiar with relevant HMO legislation and plan, co-ordinate, manage and integrate summer school activitywith ongoing student residential activity. Working within our Residence Management team requires the post holder to co-ordinate and share information with other University departments and form part of the On Call’ management team rota to provide out of hoursand weekend support to our students within the Halls of ResidenceThe successful candidate should have the following:

  • Qualified to degree level, or relevant experience.
  • Experience of working in the University Accommodation sector is desirable.
  • Relative experience and track record of working in a commercially driven, customer orientated role within the Accommodation sector, with significant and relevant leadership, team and change management experience.
  • Experience of welfare/disciplinary procedures within university halls of residence.
  • Excellent communication skills, both verbal and written
  • Excellent customer service skills.
About usUniversity of the West of Scotland is one of Scotland’s largest and most dynamic modern universities. Our reach across the country, together with our London campus, means that UWS is a significant force in global knowledge creation, innovation, and a leadingprovider of undergraduate, postgraduate and research degree education. Our degrees provide students with a transformational experience; equipping them with highly sought-after graduate skills that set them up for global success in world-leading sectors, industriesand businesses.With cutting-edge courses, modern pedagogy and practical knowledge, we enable our students and staff to experience the joy of learning, teaching, research and innovation, and apply their knowledge for the benefit of others.Our professional services teams are the backbone of UWS, providing robust and innovative solutions to support the vast range of work across learning and teaching, and research and innovation. You will join a supportive and dedicated team, playing a key rolein a range of work that will help drive forward our ambition to deliver world-leading research, and graduates who will design, shape and build a new future.We offer our staff a caring and supportive environment, across five campuses, and a competitive benefits package which includes:
  • 24 days of annual leave, plus a further 12 days for public/university holidays
  • An additional day’s leave to celebrate your birthday
  • 19.3% employer’s pension contribution, including death in service benefits on joining the pension scheme
  • A flexible approach to working pattern and work-life balance
  • Employee discount scheme across 3,500 retailers
  • Fitness facilities across our campuses
  • Free gym membership
  • Access to a range of health and wellbeing resources, including occupational health, physiotherapy and access to our Employee Assistance Programme
  • Professional, career and research development opportunities.
To apply, please submit a CV and cover letter detailing how you meet the criteria for this post tothe recruitment team.Job description and person specification can be requested from the recruitment team.Closing Date: Wednesday 8th of November 2023Interview Date: Week commencing 20th November The University reserves the right to shorten/extend the closing date of any position where a high/low volume of suitable applications are received. Therefore, if you are interested in this role, an early application would be encouraged.UWS is committed to equality and diversity and welcomes applications from underrepresented groups.UWS is a "Disability Confident" employer.University of the West of Scotland is a registered Scottish charity, no. SC002520.

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