Naukrijobs UK
Register
London Jobs
Manchester Jobs
Liverpool Jobs
Nottingham Jobs
Birmingham Jobs
Cambridge Jobs
Glasgow Jobs
Bristol Jobs
Wales Jobs
Oil & Gas Jobs
Banking Jobs
Construction Jobs
Top Management Jobs
IT - Software Jobs
Medical Healthcare Jobs
Purchase / Logistics Jobs
Sales
Ajax Jobs
Designing Jobs
ASP .NET Jobs
Java Jobs
MySQL Jobs
Sap hr Jobs
Software Testing Jobs
Html Jobs
IT Jobs
Logistics Jobs
Customer Service Jobs
Airport Jobs
Banking Jobs
Driver Jobs
Part Time Jobs
Civil Engineering Jobs
Accountant Jobs
Safety Officer Jobs
Nursing Jobs
Civil Engineering Jobs
Hospitality Jobs
Part Time Jobs
Security Jobs
Finance Jobs
Marketing Jobs
Shipping Jobs
Real Estate Jobs
Telecom Jobs

Customer Development Co-Ordinator

Freightserve
Job LocationOldbury
EducationNot Mentioned
SalarySalary negotiable
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Freightserve recruitment are looking for a Customer Development Co-Ordinator for a well established Freight Forwarder based in the Birmingham area.PRINCIPAL PURPOSE(S) OF THE ROLE:To work directly for your Branch to grow the Client portfolios and develop business, be it existing or new. You will not only have the support of the Branch Managers as a Direct report but indirectly with the Customer Service Team nationally to expand thebrand of The company to a UK Customer base through effective Account Management and New business acquisition with target bonuses on KPI (non-commission role)Develop a thorough knowledge of our products & services to ensure that our client base is fully aware of all the capabilities and identify upselling opportunities.You must demonstrate The Values and Objectives in your day-to-day roleMAIN DUTIES AND RESPONSIBILITIES OF THIS ROLE:

  • Development of New business Communication with customers on the telephone (training and messaging will be provided)
  • Profiling and understanding new & existing customer base identifying future opportunities with a view to upselling wider services
  • Setting appointments for Branch/ Commercial Managers where appropriate
  • Joint visits to customers with Branch/ Commercial Managers where appropriate
  • Record Management: Ensuring that all data recorded in CRM system is entered correctly, progressed appropriately and maintained, including updating contact information in line with GDPR.
  • Data Analysis / Quality Check: Undertake a full analysis of the data in the CRM system to ensure that it is quantified and supports both the Sales, Marketing and Customer Service function.
  • Support the transition of new business into the organisation by ensuring that the New Customer Reports (NCR’s) are completed correctly, understood by Operations, and that appropriate SOP’s have been put in place.
  • Responding to returned client enquiries with email campaigns.
Targets(once role is established)
  • Minimum 50 qualified telephone calls per week to profile new, existing and lapsed customers
  • Minimum of 4 discovery meetings per week on Teams or Face to Face with new, existing and lapsed customers ensuring criteria set out in the UK Sales Accountability Process is met
  • Attend 1 - 2 meetings per month (minimum) in collaboration with UK Branch/ Commercial Manager in order to develop an understanding of the wider sell and understand more about The full product offering.
Person Specification
  • Strong organisation skills with an ability to multi-task
  • Confident and professional communicator
  • Ability to work collaboratively and build strong relationships both internally and externally.
  • Proficiency in all aspects of Microsoft Office (Excel and Powerpoint, in particular).
As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry.

APPLY NOW

Customer Development Co-Ordinator Related Jobs

© 2019 Naukrijobs All Rights Reserved