Customer Service Advisors

Job Location	Nympsfield
Education	Not Mentioned
Salary	£8.72 per hour
Industry	Not Mentioned
Functional Area	Not Mentioned
Job Type	Temporary, full-time

Job Description

Customer Service Advisor 2 x 6 month FTCStroudHourly rate: £8.72 + holiday pay / Mon - Fri: 9am - 5pmRole and requirements Two opportunities have arisen for Customer Service Advisors to join a key client on temporary basis which may go to permanent for the right candidate. One is a 3 month and a 6 months Fixed Term contract.The ideal candidate will have great customer service skills and a friendly and confident telephone manner.You will have previous database / CRM experience (training will be given on the clients bespoke CRM). You will be updating customers information, change of details, renewal, cancellation of contracts so good eye for detail and accuracy is key.Part of the role will be data entry and cutting information from the CRM system and pasting into Excel.This role is will be office based - working to strict social distancing regulations.Skills and Experience:

Excellent communication skills - both written and spoken

Experience of working in a fast-paced office environment

Strong IT skills Microsoft Office and user of Excel

Data entry and administration experience

Excellent customer service experience

Excellent organisational and time management skills

Qualities:

A can-do attitude

Enthusiastic

Self motivated

Able to work under pressure

Flexible and adaptable

Required skills

Customer Service

Keyskills :
Customer Service

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