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Customer Service Executive

Harper Recruitment Group
Job LocationNottinghamshire
EducationNot Mentioned
Salary24,000 - 27,500 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Customer Service Executive£24k-£27,500k + BenefitsBinghamAre you an experienced Customer Service professional looking for a new and exciting challenge We have a unique opportunity to join a vibrant and enthusiastic team based in Bingham. They pride themselves on providing an exceptional customer service experienceto their clients and are looking for a driven individual who shares their passion.You will benefit from a highly competitive salary, amazing office space and work in a fun and supportive environment.Duties will include

  • Answering telephone calls and assisting with customer enquiries relating to product availability, suitability, and delivery ETAs.
  • Processing orders using a bespoke order processing software.
  • Managing and diffusing customer complaints in a timely and efficient manner.
  • Responding to email enquiries and maintaining spreadsheets.
  • Providing advice and guidance on a range of products.
  • Utilising the warehouse management system and demonstrating an understanding of the invoicing, purchase order, returns procedures.
  • Ensuring orders are pushed through to ensure timely daily invoicing is maintained.
Skills and experience required
  • Previous experience in a similar Customer Service environment essential
  • Experience of dealing with couriers and exposure to manufacturing/warehousing environments advantageous.
  • Ability to work at pace whilst maintaining exceptional attention to detail.
  • Superior communication skills.
  • Driven, motivated and a "can do" attitude essential.
In return for your Customer Service skills, they offer full training and the support to succeed with a great range of company benefits including: * Sociable working hours* Competitive salary* Onsite gym* Parking* 33 days annual leave (inclusive of bank holidays)* Fun and successful working environmentApply now to find out more!Unfortunately, we are unable to contact all candidates due to the large volume of applications we receive. If you have not heard from a consultant within the next three days, please assume that you have not been successful on this occasion. Please do nothesitate to apply for other suitable roles in the future.

Keyskills :
"Customer Service Executive" OR "Customer Service" OR "Account manager"

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