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1st Line Support Engineer

ACM Resourcing Ltd
Job LocationNottingham
EducationNot Mentioned
Salary20,000 - 24,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

1st Line Support EngineerACM Resourcing are working with a leading MSP (Managed Service Provider) in the UK for a 1st Line Support Engineer. Our client is looking to recruit talented and passionate people to grow their team. They are great at investing the time and energy with theirpeople.The position is based in Nottingham. The role will be to provide 1st Line technical support for the users, resolving technical issues and carrying out routine maintenance activities.The role will be working in the office with the rest of the technical team, helping clients, and developing your technical expertise.Responsibilities

  • Have a minimum of 1-2 years working in IT Support
  • Delivering expert 1st Line troubleshooting and solutions
  • Experience in Apple Hardware
  • Supporting the 1st line team as and when there is overflow.
  • Have some experience working with ITIL
  • Supporting customers via telephone, remotely and directly on-site
  • Be organised and forward thinking.
  • A keen interest in Apple hardware and software
  • Self-motivated and strong team player with drive to continue own development.
This an engaging and exciting opportunity that will challenge you intellectually. They will also give you a chance to develop your knowledge and experience in the rapidly growing IT sectorACM Resourcing are a leading Mac IT recruitment company work on various positions in the market please dont hesitate to get in touch with me for a confidential chat about how we can secure your next position.

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