Sales Assistant

Job Description

Based in Norwich, the role of the Sales Assistant requires an individual to take responsibility for a range of administrative duties. The appointee will be responsible for providing support with new customers enquires, preparing estimate quotations and arrangingsurveys, sales administration and supporting the business marketing. The role will include working closely with our small but growing team.Client DetailsAt Green Building Renewables, our vision is to help every customer lead a more sustainable life, and our mission is to be the largest domestic renewables installation company in the UK by 2025. Our expanding network stands on the foundations of award-winningcustomer service and qualified expertise. Our team of experienced and accredited engineers and experts are the core of our business.DescriptionThe successful Sales Assistant will be responsible for areas including (but not limited to):

• Customer Service - Answer incoming calls for the sales team, be able to confidently understand the customer needs and handle the call effectively. Being able to respond to customer emails and web enquires as needed within the specifiedtime frame.
• Sales Administration - Sending out initial new business estimates to customers, logging customer details and interactions onto CRM and quotes to the system when completed. Booking survey visits, following up all sales leads from enquiresto survey visits.
• Administration Duties - Preparation of quotes for surveyors, sending out customer order confirmations. Be able to work with other department team members to prepare pre installation applications. Support the Sales Manager and team withother tasks to ensure the smooth running of the sales department
• Media Duties - Creating social media posts, providing support to the team for marketing campaigns and events.

Please note that this role is entirely office-based.ProfileThe successful Sales Assistant will be able to demonstrate:Education and QualificationsEssential

• Experience of Microsoft 365 packages especially Outlook, Word and Excel.
• Customer service experience from any Industry.
• Excellent communication and interpersonal skills, with the ability to build good relationships within a team and with the general public.
• Excellent organizational skills with attention to detail.
• Confident in multitasking and working as part of a team also unaided to complete tasks.
• Willing to learn with a professional and friendly disposition.

Desirable

• Experience of Xero
• Experience of Hubspot
• Experience of Odoo, CRM or ERP systems
• Experience of Renewable Technologies or the construction industry

Technical Competencies

• Experience of customer service.
• Experience of using computer packages and handling administrative tasks.
• Experience of working as a team and unaided to complete tasks set.
• Experience of social media or marketing if applicable.

Behavioural Competencies

• Ability to build strong relationships in a professional and friendly manner.
• Highly organized and with attention to detail.
• Excellent communication skills, verbal and written.
• Can multi task and work to deadlines as needed.
• Demonstrates a willingness to work with others, as a team player.
• Maintain professionalism at all times, able to deal with problems in a calm manner.

Job OfferSound appealing Then you could be the one were looking for. GBR are growing rapidly, and we are searching for driven, motivated people who want to be part of this exciting journey.Additionally, the successful Sales Assistant will receive:

• £18,000 - £21,000 salary depending on experience
• 25 days holiday (plus bank holidays)
• Generous pension scheme
• Eco car and cycle to work schemes
• Healthcare and life assurance plans
• And much more!

If youre interested, please apply with your most recent CV via the button below.