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| Job Location | Norwich |
| Education | Not Mentioned |
| Salary | £25,494 - £29,576 per annum, pro-rata |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent , part-time |
Help Hub Support OfficerSalary details: £15,296 - £17,745 per annum pro-rata (£25,494 - £29,576 per annum FTE)Job term: Part TimeHours: 22.2 hours per weekAppointment: Fixed TermClosing date: 03 March 2024 11:30 PMFixed Term until 30 June 2025Role Snapshot…Would you like to work in a frontline team providing advice and support to our most vulnerable residents An opportunity has arisen to join the Help Hub Triage and Assessment Team on a fixed term basis. The Triage and Assessment Team is the first point ofcontact for residents with a range of needs. The team works with individuals and families to get them to the right support and advice as soon as possible.What You Could be Part of...Working at the Council enables you to be part of an organisation which is proud to deliver high-quality, customer focused services. Our success comes from us being commercially astute and business-like. Continuous improvement is also vital and we challengeourselves to develop new and innovative ways to improve the services that make a real difference to people’s lives.What You Will be Doing...The HHSOs are a primary point of contact for customers accessing a range of services, building case records and making decisions on how best to support customers. Alongside your work with customers, you will provide the day-to-day support to the wider HelpHub team and partnership. You will provide a valuable advice source for other professionals working in this field.You will undertake a range of activities and functions including: