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Ecommerce Executive

Job LocationNorwich
EducationNot Mentioned
Salary£25,000 - £30,000 per annum, inc benefits
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Were working with an exciting brand who are looking to recruit a confident and motivated Ecommerce Assistant to join their award-winning growing team.Based in Norwich this company offers progressive opportunities, a great office environment, and benefits and hybrid working;The Role:Ecommerce AssistantResponsible for maintaining all functional aspects of UK and European websites on a day-to-day basis. This will include ensuring that normal operational functions continue as expected as well as maintaining the product catalogue and front-end user experienceto standards. Any issues that occur should be investigated and resolved through knowledge of the website operations and with direct manager.MAJOR DUTIES/RESPONSIBILITIES:

  • Own the e-commerce strategy: Analyze trends, optimize product pages, and develop data-driven tactics to drive traffic, conversions, and revenue.
  • Collaborate on digital marketing campaigns with the Marketing Executive and email marketing to engage and convert dance enthusiasts.
  • Analyse website traffic, sales data, and customer feedback to identify opportunities for improvement and optimize performance.
  • Manage product databases so that web information is up to date & correctly priced.
  • Website Enhancements. Manage and appropriately test any ongoing website enhancements
  • Working with internal staff and supporting technology partners for successful implementations of new initiatives or features.
  • Operational Assurance for Customer Order Processing.
  • Orders Correctly Sent to ERP & WMS Systems
  • To deal with ECOMM enquiries, orders, and deliveries at best cost for the company whilst keeping the customer clearly informed as necessary.
  • Providing delivery dates
  • Managing back orders
  • Investigating complaints
Why YouPrevious experience with Web CMS PlatformMagento highly preferred• Microsoft Excel proficient• Experience with an eCommerce business that shipped physical goods• Familiarity with ERP systems a plusWhats in it for youSalary Range - £25k to £30k p.aBonusBenefits:• Casual dress• Company events• Company pension• Employee discount• Life insurance• Sick pay• Store discount• Hybrid WorkingInterestedPlease call Michelle Topley on or email your CV to .

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