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Bookings Administrator

Reed
Job LocationNorwich
EducationNot Mentioned
Salary£10.42 - £12.45 per hour, inc benefits
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeTemporary , full-time

Job Description

A healthcare provider is seeking an administrator to assist with their central booking team on a temporary basis.Pay: £10.42 - £12.45Duration: asap for 4 weeks minimumContract: TemporaryLocation: NR2Hours: Monday - Friday 9am - 4pm (37.5h/week)

  • To handle telephone calls into the service from members of the public and health professionals confidently and appropriately, regularly providing and receiving complex and sensitive information, taking accurate messages and ensuring these are passed onto the relevant person in a timely manner.
  • To communicate with patients and clients at an appropriate level providing clear information and guidance and dealing with patient’s fears and lack of understanding, exercising tact and judgement in dealing with and resolving routine enquiries.
  • To receive and process referrals into the service, which may be urgent. To liaise with health professionals to triage, correctly process referrals and to employ effective waiting list management and appointment booking.
  • To email out invites to patients for clinic group sessions.
  • SystmOne knowledge and experience is a must.
If interested, please apply now!

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