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Field Service Engineer

FMC Talent
Job LocationNorth London
EducationNot Mentioned
SalaryCompetitive salary
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Due to a wave of UK growth, our client is seeking a Field Service Engineer to join their team in a field-based role covering the M4 pathway. This is an excellent opportunity to apply your engineering expertise to make a meaningful impact on equipment servinghealthcare professionals and their patients.The companyFrom endoscopy to surgical instruments, our client is providing uncompromised decontamination to hospitals and NHS Trusts across the UK. They not only prioritise maintenance to improve equipment uptime and sustainability, but recognise the significance of reliablehygiene in supporting staff to deliver the best level of care. They are committed to ensuring their suite of decontamination products, solutions and services is both complete and robust.The role As a Field Service Engineer, you’ll be an essential contact regarding technical and service queries for customers, acting as a first line of call. You’ll join a team of endoscopy engineers ensuring the smooth service, installation, and maintenance of our client’sportfolio, via both onsite and telephone support. In this customer-facing role, you’ll focus on providing swift advice and successful modifications to ensure a high level of customer satisfaction.Responsibilities include:

  • Prioritising equipment uptime and efficiency
  • Providing assessment of machine operation, technical problems, and applications
  • Maintaining accurate reports and technical documentation
  • Taking a methodological, assertive and proactive approach
  • Liaising with clinical clients and stakeholders
  • Assessing training courses for professional development
The requirements This role is suitable for candidates with an Electronic or Electrical HNC/HND qualification, apprenticeship, or degree, with 5+ years’ experience operating as a Field Service Engineer, as well as:
  • High level product knowledge (desirable)
  • Experience working in a high-pressure environment
  • Personable, a clear communicator, and passion for excellent customer service
  • Problem solver and technically minded
  • Strong numeracy skills
  • Comfortable working individually and in a team environment
  • Ability to manage workload and diary competently
  • Excellent communication skills (both written and verbal)
  • A valid driving licence and comfortable covering a wide territory when needed
  • Keen to develop personally and professionally
Important information Reference number: 15039Temporary or Permanent Position: PermanentFMC Talent contact for this role: Adam Leeder

Keyskills :
Communication SkillsNumeracyProblem SolvingPeople SkillsPositive Team Player

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