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Insurance Administrator

808 Group
Job LocationNewton Abbot
EducationNot Mentioned
Salary£20,000 - £25,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Working Hours:

  • Monday to Friday: 8:30 am - 5:00 pm
  • Saturday: 9:00 am - 12:00 pm (on a rotational basis)
Salary Range: £20,000 - £25,0000 per annumAre you ready for a fulfilling career in the insurance industry Would you like to be part of a dynamic team dedicated to surpassing client expectations and achieving vital business objectives We are thrilled to present a remarkable opportunity for an enthusiasticand motivated individual to join our team as an Insurance Client Support Specialist at our prestigious High Street office.About Us:At our company, our mission is crystal clear: to be the publics top choice for insurance and the preferred insurers broker. We are unwavering in our commitment to delivering exceptional client service, nurturing strong relationships, and creating an environmentwhere individuals can thrive. As an Insurance Advisor, you will play a pivotal role in making these goals a reality while advancing your skills and career.Role Overview:As an Insurance Administrator, you will be a crucial point of contact within your branch. Whether youre engaging with new clients, maintaining existing accounts, or educating clients about our products, your client service skills will shine. You will bean adept listener, problem solver, and guide, assisting clients in making informed insurance decisions that best suit their needs. Your role will significantly contribute to the growth and success of both the branch and the wider business.Key Responsibilities:
  • Foster and maintain positive, enduring relationships with clients, positioning us as their preferred choice for insurance solutions.
  • Provide professional and timely communications, ensuring accurate and appropriate risk placement.
  • Stay updated on insurance industry trends, our policies, and regulatory frameworks to ensure compliant and ethical work conduct.
  • Achieve individual targets set by the Branch Manager, contributing to branch and business objectives.
  • Proactively engage with clients to identify upselling opportunities and tailor insurance solutions to their evolving needs.
  • Handle online inquiries, walk-in clients, and inbound calls.
  • Make outbound calls to potential clients to assist with their inquiries.
  • Collaborate with internal teams across the branch network to effectively place risks with specialized teams.
Qualifications and Skills:
  • Exceptional client-facing and relationship-building skills.
  • Strong problem-solving abilities for tailor-made solutions.
  • Proven sales or customer service experience and a strong desire to excel in a sales career.
  • Passion for learning and professional growth.
  • Ambitious mindset with a drive to succeed.
Rewards and Benefits:
  • 22 days of annual leave (increasing with service) in addition to bank holidays.
  • Healthcare Cashplan with coverage for 17 benefits.
  • Comprehensive training and development programs with opportunities for accelerated career progression.
  • Company-funded CII professional qualification.
  • Enhanced maternity and paternity policies.
  • Cycle to work loan scheme.
  • Discounts on gym memberships, insurance products, and high street retailers.
  • Employee Assistance Programme for personal support.
  • Access to a variety of insurance products.
  • Inclusive work environment that values diversity and respect.
Join Us:At our prestigious High Street location in Stratford Upon Avon, we regard our employees as our primary competitive advantage. If youre passionate about providing exceptional client service and eager to excel in sales, we are the place for you. We offeron-site training, workshops, coaching, and support to achieve industry qualifications. Join us on our journey to become the publics choice for insurance and the insurers broker of choice.Job Type: Full-timeSalary: £20,000.00-£25,000.00 per year

Keyskills :
Customer Servicesales

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