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Receptionist

Adecco
Job LocationNewport, Gwent
EducationNot Mentioned
Salary19,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Role and Responsibilities Client Care

  • Handle all incoming telephone calls - either transferring to relevant person, taking detailed messages if that person is unavailable or dealing with general enquiries yourself.
  • First point of contact for all clients visiting the offices - dealing with enquiries, showing them to meeting rooms, providing teas and coffees and sometimes arranging lunches.
  • Managing the reception and meeting room calendars and monitoring general information emails and enquiries.
  • Keeping the reception area and meeting rooms clean and tidy at all times. Also ensure the foyer and entrance to the building are clean and tidy.
Post
  • Open and organise all incoming post in the morning and pass to partner to be checked and distributed.
  • Place all outgoing post in the correct envelopes with the correct postage and organise for postal courier to collect by 4pm.
  • Ordering couriers (e.g. TNT) when required.
Archiving
  • Preparing client files for archiving
  • Completing closing forms
  • Adding to archived database
  • Organising for off-site storage
  • Dealing with all archived file requests - searching databases, ensuring files are brought back from off-site storage and delivered to person requesting them in a timely manner and logging them in and out of archived database.
  • Logging new Deeds Packs and Wills into relevant databases and organising for storage.
  • Dealing with all Deeds and Wills enquiries
  • Retrieving Deeds and Wills for clients/solicitors and preparing them for collection
  • Searching databases for old Wills and Deeds relating to old firm
Qualifications / Knowledge / Skills
  • Excellent communication skills
  • Time management skills
  • Methodical and organised
  • General office admin skills
  • Friendly and approachable
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

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