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Receptionist - Newcastle Hospice

Job LocationNewcastle Upon Tyne
EducationNot Mentioned
Salary£22,383 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time or part-time

Job Description

Title: ReceptionistSalary: Marie Curie Pay Scale Band 2 (Aligned with Agenda for Change)Hours: Full & Part Time applications will be consideredContract Type: PermanentBased: Newcastle HospiceClosing date:16th July 2023Interview date: TBCWhat we are looking for:

  • Significant Receptionist experience
  • Experience within a customer service setting is desirable
  • Ability to communicate with empathy and humility when dealing with visitors, patients and families
  • Comprehensive knowledge of Microsoft Office
Whats in it for you:
  • Continued access to NHS Pension Scheme (subject to eligibility)
  • Marie Curie Group Personal Pension Scheme
  • Season ticket loan
  • Loan schemes for bikes; computers and satellite navigation systems
  • Continuous development
  • Industry leading training programmes
  • Employee Assistance Programme
  • Flexible Working
As a Receptionist, you will play a key part in making sure that all visitors experience our friendly atmosphere from the moment they arrive. You will be the first point of contact that a visitor meets and will have the chance to present the hospice in thebest light from the earliest opportunity.You would be receiving phone calls, transferring the caller to the appropriate extension and taking messages as well as providing admin support. You will ensure confidentiality of patients, staff and visitors details at all times.You may also spend time receiving donations and gifts at the hospice, dealing with them appropriately, occasionally booking transport, and ensuring the reception and surrounding areas are clean, tidy, and clear at all times.The successful candidate will be required to provide additional support to hospice administration as and when required.Click here to view our full job descriptionMarie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our peoplefrom harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We activelyencourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.This role will be subject to receiving a satisfactory Standard criminal record check.We reserve the right to close this vacancy early. Agencies need not apply.

Keyskills :
Microsoft OfficeAdministrationOrganisational

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