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Receptionist Facilities Assistants

Job LocationNewcastle Upon Tyne
EducationNot Mentioned
SalaryCompetitive salary
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Reporting to the Office/Facilities Manager, the Facilities Assistant will have a wide range of duties.Front of HouseLocated at the reception desk, the Facilities Assistant will be the first point of contact for external visitors and will be expected to provide First Class front of house/reception services to include the management of visitors, telephone answering, managementof the online parking portal, dealing with queries raised through the shared mailbox, dealing with all day to day queries raised by employees, visitors and contractors to the site and the provision of other services/support as required.Meeting RoomsThe Facilities Assistants must ensure that the meeting rooms are maintained to an exceptional standard at all times and will be responsible for managing the booking system, checking/clearing rooms between meetings, carrying out operational checks of equipmentand arranging any hospitality.MailroomThe Facilities Assistants will be responsible for incoming/outgoing post including distribution to recipients around the officesOther Duties- Carrying out general admin support duties as and when required- Responsible for stock control in various areas including stationery and proactively stocking up print stations on all 3 floors of the building- Management of the access control system, issue of passes to Balfour Beatty staff and liaison with the landlord for building passes etc- Ordering and replenishing kitchen and office consumables, ensuring the tea point areas are maintained to an exceptional standard throughout the day- Providing support to the Office/Facilities Manager as required, including admin support, assisting with the management of hard and soft FM contractors, assisting with the effective maintenance of the space, and ensuring up to date records are maintainedfor the facility.- Proactively reporting any maintenance issues around the building and following through to resolutionYou will have the following:Essential- IT literate with a good working knowledge of the Microsoft suite of programmes- Administrative and/or Facilities experience at any level- Must be confident in dealing with people at all levels- Excellent verbal/written communication skills- Excellent organisational skills- The ability to work independently and manage varying workloadsDesirable- ABIFM- NVQ, Business Admin or similar- Good understanding and knowledge of Facilities Management- First Aid/Fire Marshall qualificationDay in, day out, our teams deliver amazing projects in challenging conditions; developing, managing and maintaining the vital infrastructure and public spaces that modern economies, societies and communities rely on.

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