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| Job Location | Newcastle Upon Tyne |
| Education | Not Mentioned |
| Salary | Competitive salary |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Temporary, full-time |
Company DescriptionTurnitin is your partner in education with integrity. Turnitin’s originality checking and authorship investigation services ensure academic integrity, promote critical thinking, and help students improve their authentic writing. Turnitin provides instructors with the tools to prevent plagiarism, engage students in the writing process, and provide personalised feedback. Turnitin is used by more than 30 million students at 15,000 institutions in 140 countries. Turnitin is headquartered in Oakland, Calif., with international offices in Newcastle, U.K., Utrecht, Netherlands, Melbourne, Australia, Seoul, Korea and throughout Latin America.Job DescriptionThe QA aspect of the role will require you to provide instant quantitative data to the orderprocessing team members to ensure orders are closed at the expected standard to maximizecustomer experience and avoid invoicing delays.The Order Processing aspect of the role will entail accurately processing purchases on a daily basis. This role is responsible for account activations, triage and various other requests. Acting as the primary internal customer contact, communicating directly or through the sales organization with the customer to close business and complete administrative functions in line with the objectives and responsibilities of the Global Sales Team. Manage regular and ad hoc projects, gathering information from multiple departments in the company.The role is fixed term and we require a hard-working, adaptable individual to assist the Global Orders Team in maintaining SLAs during our peak season.Position Responsibilities