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HRSS Administrator (Training)

Balfour Beatty
Job LocationNewcastle Upon Tyne
EducationNot Mentioned
SalaryCompetitive salary
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time or part-time

Job Description

About the roleTo ensure delivery of applicable scope of service against defined service measures and provide Learning & Development Administrative support for L&D function to ensure it runs efficiently and effectively.What youll be doing

  • Manages high volume of training requests and associated queries within Service Level Agreements
  • Builds appropriate professional, friendly and accessible relationships with Balfour Beatty employees and external training/venue providers
  • Enters data into the Learning & Development system (Oracle R12) ensuring the data entered is accurate and up to date
  • Administers course bookings, books training venues and supports the cancellation process
  • Takes a proactive approach to training administration; planning ahead as far as possible to reduce costs
  • Administers learning and development documentation (such as joining instructions, pre and post course work)
  • Supports the relevant processes with regard to professional qualifications e.g. university fee invoicing, professional body invoicing
  • Accurately maintains relevant documentation and filing systems, electronic and manual
  • Supports the escalation process to assist in resolving issues quickly and effectively
  • Supports the process for procurement, including raising purchase orders, maintaining recharging information and helping to resolve invoice queries
  • Ensure a relentless focus on Zero Harm
  • Contribute to continuous improvement initiatives and engage with wider Employee Services initiatives.
Who were looking for
  • Excellent administration experience ideally within a Shared Service Centre
  • Communicates well both verbally and in writing
  • Flexible approach to work and is a team player with a track record of successfully prioritising work and
  • managing time effectively
  • Customer service focused
  • Records information accurately
Why work for usDay in, day out, our teams deliver amazing projects in challenging conditions; developing, managing and maintaining the vital infrastructure and public spaces that modern economies, societies and communities rely on.About usBalfour Beattys Enabling Functions includes our centralised HR, IT, Procurement, Finance, Health & Safety, Sustainability and Comms teams. Together we support Balfour Beatty to deliver projects on behalf of our clients. We operate according to our Buildto Last values of Lean, Expert, Trusted, Safe and Sustainable.At Balfour Beatty we are committed to creating a diverse workforce and an inclusive culture where everyone can be themselves and reach their full potential, not only because this is the right thing to do, but because it makes us a better business. To ensurewe deliver on this commitment, we have a UK Diversity and Inclusion Action Plan which sets out the wide range of targeted, proactive, measurable steps we are taking to make this a reality. You can read our UK Diversity and Inclusion Action Plan in full onour website.To help and support us with our desired commitment to create an inclusive culture we are members of WISE, enei, Business Disability Forum and Women into Construction. In 2020, we signed the Audeliss and Involve Open Letter to demonstrate our commitment totaking key long term and sustainable actions on Black Inclusion. Balfour Beatty is also a Gold Award holder in the Ministry of Defence Employer Recognition Scheme and actively encourage applications from Armed Forces personnel, veterans and reservists.As a Disability Confident Employer, we are committed to working with people who have disabilities and long-term health conditions to remove barriers for them in obtaining employment. We are also committed to offering applicants with a disability an interviewif they meet the minimum requirements for the role.Further information on Disability Confident can be found on our website.

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