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| Job Location | Newcastle Upon Tyne |
| Education | Not Mentioned |
| Salary | 13.00 - 14.00 per hour |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Temporary , full-time |
Helpdesk Scheduler / Admin RequiredNewcastle Upon Tyne, NE1Monday to Friday, 9am till 5:30pmStarting ASAPTemp to Perm Opportunity£14.00ph via umbrella.Duties may include but are not limited to:Manage CAFM system as key user on site including PPM records, Reactives and purchase orders for engineers & subcontractors.Answer calls/email for the business.Ensure all Reactive requests raised on the helpdesk have the correct priority/engineer assigned.Ensure communication is maintained throughout reactive job life between Facilities Team and end user(s).Where possible apply RFT and close calls over phone without requirement for assignmentLiaise with Supervisors and Management team daily/weekly to ensure quality of service is maintained.Actively identify/implement innovation across the contract to enhance performance and continue to meet client expectations.Provide comprehensive reports relating to all jobs raised through the CAFM system.Understand procedures and processes and operate them to the required standard;Examples of these are: Obtaining supplier quotes and uploading onto the internal system for client approval.To undertake additional duties in line with capabilities as required.Recruitment is done in line with safe recruitment practices. 4RS is an equal opportunities employer.