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Job Location | Newcastle Upon Tyne |
Education | Not Mentioned |
Salary | £20,250 - £21,250 per annum |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent , full-time |
Customer Service Administrator Office in Newcastle£20,250 - £21,250 + Full Training + Personal Development + Progression OpportunitiesExcellent role on offer for a Customer Service Administrator to join a rapidly growing firm providing a wealth of services, geared towards supplying IT, Software and Telecommunications services and products. Are you an individual seeking to take the next step in your career and going a unique business Are you looking for a company offering extensive progression opportunitiesThis company provide an array of technology based solutions to their client base, working exclusively within the Business to Business market. These services include Telecommunications, Managed Print, Hosted VoIP Telephony and many others. Having grown rapidlyover recent times and with the acquisition of new companies into the group, this organisation are looking to recruit a Customer Service Administrator to join their growing team. In this role you will be be ensuring that you provide excellent customer service in all activities. Your responsibilities will include logging customer queries and requests into the system escalating them to the relevant department and passing on calls to thecorrect stakeholders, updating and maintaining customer records, completing documentation and carrying out any adhoc administrative duties as required. This role would therefore ideally suit an individual with experience working within an administrative or customer service based role. The successful candidate will have strong communication, organisation, time management and problem solving skills. On offer is the chance to work on exciting projects for a growing company and take the next step in progressing your career.The Role:*Customer Service Administrator*Call handling, escalating requests to relevant departments and documentation*Adhoc administration dutiesThe Person:*Experience working within a Customer Service or Administration role*Excellent communication and telephone skills*Seeking a varied role offering a good training plan Reference Number: 203452To apply for this role or to be considered for further roles, please click "Apply Now" or contact Alex Hawley at Rise Technical Recruitment.Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles.The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.
Keyskills :
AdminCustomer ServiceCustomer Service AdvisorAdministratorNewcastleCustomer Service AdministratorNorth EastGateshead