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Business Support Officer Licensing or Planning

Ad Warrior
Job LocationNewcastle Upon Tyne
EducationNot Mentioned
Salary19,312 - 20,493 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Business Support Officer supporting Licensing or PlanningLocation: NewcastleSalary: £19,312 - £20,493 per annumBusiness Support provide an enabling service to all areas of the Council. The Business Support teams are flexible and responsive and there will be opportunities to move between teams to gain experience of the services across the council.If you are a team player who is enthusiastic and committed to providing an excellent customer focussed service, we would welcome applications for the current opportunities listed below.The council currently have 2 Business Support Officer full time permanent vacancies within their team who provide support to the Licensing section of Public Safety and Regulatory Services.

  • Working in a reactive, fast-paced environment the role involves managing the front line reception on a rote basis dealing with members of the public. Dealing with telephone calls, taking accurate information, checking electronic systems and passing on detailsto Licensing and Regulatory officers. The role requires excellent communications skills, the ability to deal with challenging situations on the phone and face to face. You should have the ability to multi-task and deal with changing priorities with statutorydeadlines.
  • You will need to be familiar with Microsoft Office and possess excellent organisational and communication skills. They are looking for flexible team players who want to join us in developing excellent service provision.
  • In your application you need to demonstrate that you meet the essential criteria listed in the person specification and give recent relevant examples of how you meet that criteria.
  • In response to the current Coronavirus pandemic you will be expected to work in a flexible way between an office base at Wincomblee, Walker, Newcastle and remotely from your home.
The council also currently have 1 full time permanent Business Support Officers vacancies working in a team providing support to Planning.
  • You will play a key role in receiving and validating planning applications. You must be prepared to work in an extremely busy environment delivering a service within specified timescales.
  • You should have excellent IT skills and have had some experience of using systems which involve GIS or mapping tools. Knowledge of the planning environment and of matching statistical data and information to specific criteria is essential.
  • You will need to have a working knowledge of Microsoft Office, Teams and secure email and possess excellent organisational and communication skills.
  • In your application you need to demonstrate that you meet the essential criteria listed in the person specification and give recent relevant examples of how you meet that criteria.
  • They work in a flexible way with working time split between an office base at the Civic Centre in Newcastle and remotely from your home. You will be provided with the necessary IT kit to enable you to work in this way.
If you feel you are a suitable candidate and would like to work for this reputable council, then please click apply to be redirected to an external website where you can continue with your application.

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