Business Services Co-ordinator

Job Description

Summary The National Trust is a busy, dynamic organisation with a great deal going on at all times which guarantees that no two days will be the same. Youll have to love variety and be a great multi-tasker. As well as supporting day to day operations, youll havethe chance to support a variety of workstreams and offer your advice beyond your team. Youll always champion best practice when it comes to business service and will be confident challenging the norm when you think theres a better way of doing something.This role is contractually based at our offices in Newcastle City Centre, although most people are working remotely at present. There will be an opportunity to explore and agree hybrid working arrangements which strike the right balance for you and the Trust.We can also be flexible about the number of hours that you will work. We are looking for a minimum of 15 hours per week, which could be 2 full days, or shorter days spread across the working week, or any number of hours up to our full time equivalent of37.5 hours per week.Interviews will be carried out remotely via Webex or telephone and are likely to be held on 6/7 July, if not before. What its like to work here Were bigger than you think, were more complicated than we appear and were larger scale than youd imagine. Weve got passionate people in all our teams, and weve got so much more we want to achieve. Were for ever, for everyone and we really mean that.We dont want to stop at 5.5 million members and we want everyone to feel welcome and enjoy access to our places, so we need to reach new audiences in ways that are meaningful and relevant to them without losing the hearts and minds of those that are alreadywith us. What youll be doing Known for your exceptional organisational skills and your love of delivering first class support, youll provide a comprehensive service to the regional teams. Youll be confident in all aspects of office administration, including using a variety of IT packagesto create reports, keep accurate records and have a keen attention to detail. You will be able to work on your own initiative managing workstreams while also sharing tasks with other team members. Who were looking for

• Relevant experience in a Business Support environment; along with facilities or office supervision responsibility

• Good written and verbal communication skills

• Great team player

• Flexible and customer -focussed with strong customer service skills

• Able to multi-task and prioritise own workload

• Well organised and attention to detail

• Advanced IT Skills

The package Benefits for working at the National Trust:

• Flexible working whenever possible

• Free parking at most locations

• Discounts in high street stores, cinemas, National Trust properties and cafes.

• Free entry to our properties for you, a guest and your children (under 18)

• Generous annual leave

• Subsidised health cash plan

• Free 24-hour support service

• Substantial pension scheme of up to 10% basic salary

• Training & Development tailored to you

• Up to 5 days of paid volunteering for you.

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