Accounts Receivable Team Member

Job Description

Balfour Beatty has an exciting opportunity for an Accounts Receivable Operations - Team Member to join our Enabling Functions team to work in Newcastle upon Tyne (Longbenton).Role Purpose:

• Support the working capital of the business through ensuring invoices are raised in an accurate and timely manner and cash is allocated to invoices promptly enabling recognition of actuals collected.

As an Accounts Receivable Operations Team Member you will:

• Raise a high volume of invoices daily in adherence with 24 hour service level agreements (SLA);
• Input a high volume of receipts daily in adherence with departmental SLA metrics;
• Ensure accurate recording of receipts/invoices raised to ensure internal controls are robust;
• Deal with a high number of queries ( both telephone and written);
• Daily investigation into unapplied / unidentified cash receipts ensuring items are followed up in a timely manner, recorded accurately and actioned in line with SLAs;
• Respond to and resolving complex invoice queries from the business and colleagues within the shared service centre;
• Accurately input & record the invoicing and cash metrics on WD3 for month end reporting purposes;
• Assist with User Acceptance Testing for new business solutions & transitions as required;
• Support year and full year end audit process, providing information in a timely manner to ensure the business complies with the timetables set forth;
• Contribute to the analysis of processes and controls, suggesting improvements to drive efficiency and effectiveness of the department;
• Have a My Contribution mind-set with ability to drive through change deliver annual my contribution project);
• Identify key issues and trends which may require long term action planning;
• Assist with Root Cause Analysis and drive process improvements;
• Engage with line management and team to drive improvements and to achieve Right First Time;
• Identify controls improvements and areas of risk reduction;
• Assist with the standardisation of business processes;
• Build effective relationships with customers and internal stakeholders through regular communications;
• Ability to navigate Accounting systems confidently;
• Provide exceptional customer service to external and internal customers ensuring queries are dealt with in line with internal time frames;
• Business partnering with colleagues within Newcastle and site based colleagues to explain issues and resolve effectively;
• Understanding VAT and the importance of correct application of VAT laws in Accounts Receivable;
• Support the process of ensuring all key processes are documented via a DTP (Desktop Procedure Document) and uploaded to relevant system;
• Ensure workloads are completed to high quality within agreed deadlines and targets;
• Understand the key KPIs/SLAs and priorities for self and own team;
• Engage positively in team meetings, team huddles or wider business forums.

The following qualities are essential:

• Have achieved an A-C grade in Maths, English and IT at GCSE or the equivalent;
• Able to effectively manage time and deliver against deadlines, setting own goals and being proactive in seeking and driving improvements;
• Organised and proactive Process Improvement mind-set;
• Excellent telephone manner and customer service skills;
• Positive and proactive approach to all aspects of work;
• Have excellent communication skills and the ability to deal with all levels of people in the organisation;
• Excellent team player, able to work as part of different size teams but also independently where required;
• Excellent skills in excel in able to analyse data and suggest improvements;
• Flexible in approach to work, recognising patterns of work and being able to proactively support full department;
• Excellent attention to detail and accuracy with data inputting and reporting.

The following experience are desirable:

• Working towards T Level 2 or other professional exams e.g. CIMA, ACCA, ICM;
• Excellent working knowledge of multicurrency ERP system (preferably Oracle).

Why work for us Day in, day out, our teams deliver amazing projects in challenging conditions; developing, managing and maintaining the vital infrastructure and public spaces that modern economies, societies and communities rely on.

Keyskills :
Accounts AssistantAdministrativeCustomer Service