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Job Location | Newcastle-under-Lyme |
Education | Not Mentioned |
Salary | Competitive salary |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent, full-time or part-time |
Job title: Customer Service ApprenticeLocation: Stoke (Hybrid working available)Hours of work: 37.5 hours per week, between 7am-2am Monday-Sunday (including 5 hours of college-based learning)Salary: £13,300 (plus a 35% hourly uplift for unsociable hours!)Other benefits: Annual bonus of up to 10%, 25 days plus bank holidays allowance, private medical care, enhanced maternity, paternity, and adoption leave pay, Virgin Tribe discounts, cycle to work scheme, volunteer days, store discounts,a contributory pension plan and many more!We are looking for a driven and dedicated individual who is looking to kickstart a rewarding career in customer service to join our team as a Customer Service Apprentice. As an Apprentice, you will learn how to provide a world-class experience to our playersand be welcomed into our fun and fast-paced call centre. In return you will gain a L2 nationally recognised customer service qualification, receive on-hand support and guidance from our team of experienced customer service professionals, and gain an arrayof invaluable and diverse experience that will open the doors to a successful career in customer service.As a Customer Service Apprentice, youll utilise your excellent communication skills with energy and enthusiasm to engage our players effectively through email, live chat and over the phone. Youll be passionate about providing a high standard of customerservice and possess a dynamic and proactive approach to problem solving. Above all else, we ask you to bring your personality to each call, as we promote authenticity and actively encourage our employees to have fun making fun!Your day to day: