Food & Beverage Assistant

Job Description

You make it Hand Picked!Established by Guy and Julia Hands in 1999, Hand Picked hotels has grown organically and through acquisition to become the 5th largest luxury hotel group in the UK - comprising 21 hotels across the UK and Channel Islands. With welcoming and charming servicedelivered in truly inspirational settings, our guests are encouraged to relax, kick off their shoes and indulge.Norton House Hotel & Spa is a 4 Red Star hotel with an award winning Health Club & Spa.Food & Beverage Assistant (Temporary) - Norton House Hotel & Spa, Edinburgh.May - October 2023We are looking for a smart and friendly Food & Beverage assistants to join our team on a temporary basis.Although taking orders and serving food is of course an important part of the job, this role entails so much more. You are one of the team who will liaise face to face with our guests, which means you can make one of the biggest impressions and have theopportunity to make someone’s day - every day. Whether it’s suggesting the perfect wine to go with Mr. Samael’s fish dish, or remembering that Ms. Porter recently met her first grandchild, building a rapport is an important part of your role.You will be an attentive person who can spot in seconds when someone is trying to catch your eye for the bill, whether they’re missing a spoon for their dessert, or if they need a high chair before they even need to ask. You’ll also have a big responsibilityfor maintaining the safety and well being of our guests, from allergy awareness to standards of cleanliness.These are full time roles working 40 hours per week (5 days out of 7), with morning 7am-3.30pm, day 8.30am - 5.30pm and late 2.30 - 11pm shifts.This is on a rota basis and includes weekends.What’s in it for you:

• £13 per hour
• A share of service charge - 100% of which is split between the team every month to boost your earnings!
• Delicious meals on duty provided
• 28 days holiday (pro rata for the duration of your contract) - we think it’s fair to value loyalty.
• Online retail discount platform offering thousands of savings with high street retailers and restaurants as well as a health and well-being platform

About you:

• Youll have previous experience in a similar role
• You’ll be a team player with bags of enthusiasm and a big smile
• You’ll take pride in your appearance, and proud to be the face of Hand Picked
• You’ll be a stickler for hygiene and be able to demonstrate best practice
• You’ll feel comfortable in a fast-paced, busy environment
• Most of all, you’ll have a friendly, positive and proactive manner

Hand Picked Hotels is an Equal Opportunities employer. Candidates must be eligible to live and work in the UK.