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IT Assistant

Office Angels
Job LocationNew Malden
EducationNot Mentioned
Salary£12.64 - £13.74 per hour
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeTemporary, full-time

Job Description

IT Assistant Duties and Responsibilities

  • To ensure that the computer network and IT infrastructure is running smoothly and efficiently, IT Assistants perform an array of tasks.
    • Installing and Configuring
  • To back up and copy files and folders from devices as necessary, before a fresh install and configuration can be started.
  • To install and configure laptops and computers across the sites, with a virtual image, using software activation and individual servers to ensure systems are working as required.
  • To personalise individual devices as required based on the needs of the individual pupil or staff, and the year group or department they belong to.
  • To assist the IT Department in any aspects of installing software or programmes to the sites, whether to a local machine, virtual machine or server.
  • To remove and install hardware to laptops and computers across the sites to the specifications needed of the device.
    • Setting Up Peripherals
  • Many peripherals have to be set up in order to complement the computer network. These can include things such as printers, keyboards, routers, modems, speakers and smart devices. It is the IT Assistants responsibility to set up those peripherals and ensure that they are both functional and secure.
  • This will include monitoring the printers ink toner levels, paper supply and quality and requesting parts and service engineers as and when needed.
  • Keyboards, mice, whiteboards, projectors, speakers and various other essential hardware to be inspected, maintained and replaced as appropriate.
    • Maintaining and Repairing
  • Even if a computer network and all its peripherals are set up flawlessly, issues will still arise on a daily basis. IT Assistants have to check the network for errors, repair malfunctioning peripherals, and help colleagues troubleshoot problems.
  • Depending on the issues involved and the skillset required, the IT Assistant will work to resolve any support calls in a timely manner.
    • Keeping Records
  • As part of their ongoing work, IT Assistants are required to keep detailed records of their networks configurations, peripheral specifications, problems and solutions, and more. These records help the school address issues more quickly in the future.
  • A library of common issues and problems are available in our records for use, and to help expedite common support calls.
    • Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website. Required skills
  • IT
  • IT Assistant
  • !st Line support

    • Keyskills :
    IT Assistant !st Line suppt

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