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Account Manager

Elizabeth Michael Associates
Job LocationNetherfield, Nottingham
EducationNot Mentioned
Salary22,000 - 25,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Our client has a great opportunity for an outgoing person to join their dynamic, growing company with a family feel. Youll be a keen learner and excited to work with existing customers.As a small company, they pride themselves on making the difference by being fast; between the first interview round and the offer.

  • £22,000-£25,000 per annum
  • Full time, permanent, Mon - Fri
  • Netherfield, NG4
Your initial projects will consist of:
  • Regular customer calls: Making outbound calls to a set list of current customers and being their main point of contact. Ensuring they have correct price lists, all of the stock they require, chasing up any issues they may have with other departments andfollowing back up with them to ensure they are receiving the best customer care possible, and documenting this on the CRM.
  • Supporting the sales team: Helping with the administration of incoming sales enquiries, recording these on the CRM and liaising with the correct sales representative, monitoring of sales enquiries via the Facebook page.
  • General Administration duties: This includes answering incoming calls in a timely, effective and friendly manner, filing of documents, scanning documents and saving them in the correct places, welcoming visitors to the business.
Skills and Experience:
  • A passion for delivering first-class customer experience and building relationships; you go the extra mile to get customers as fast as possible to the answer they need
  • You are driven and you take ownership of tasks
  • You are highly organised and manage to complete a variety of tasks to a high standard and keep many plates spinning
  • You are enthusiastic, and love to speak to people on the phone

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