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Service Assistant- PART TIME

Job LocationMorpeth
EducationNot Mentioned
Salary9.60 per hour
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeContract , part-time

Job Description

Summary An opportunity to be part of the team at one of Northumberlands most beautiful estates over the next 6 months until January 2023. We are offering a great part time role for the right person. We have around 260 hours of work over these months and would like someone who loves working in the fresh air, has a passion for the outdoors, history (or both!) to welcome our visitors, on the entrance to this fantastic property. This role is key in theVisitor Experience team as you may be the first interaction people have with Wallington. First impressions count. . .We would also like you to start as soon as possible.We have told you the main things about this role so at interview make sure you tell us all about you and how you imagine this might be a great working partnership. Interviews will be held at Wallington on a mutually convenient date to suit due to the needfor an immediate startIf you have any questions you would like to discuss including the hours available please email Andrea Wealleans: .ukThe Hours: Flexible hours available which includes weekend shifts; to be discussed at interview (No Evenings & No Split Shifts)The Salary:9.60 per hourDuration: Fixed Term Contract until 8th January 2023 What its like to work here We are a great but relatively small team of service driven people, we just need more like minded to help us do an even better job.Click here for more information about this location What youll be doing Visitors are a vital part of what we do. As part of the Service Assistant team its your role to ensure that the welcome our visitors receive is perfect, setting them up for an amazing experience for the rest of the day. In this role, youll be;

  • Working alongside a dedicated team of staff and volunteers in delivering outstanding customer service to visitors at the point of arrival.
  • You will ensure they have all the information they need, handle queries about membership and enabling new supporters to join us by directing them to the relevant help.
  • Working outdoors on the driveway/entrance and using tills to sell admission tickets, scan our members in and process payments for groups and events as well as promoting our Growing Support strategy (Memberships/Donations/Fundraising)
  • Promote events, offers, and the benefits of actively supporting the National Trust.
  • Support in the delivery of events at various times throughout the year.
  • Support across the property when required.
Who were looking for Think how you can show these in your application:
  • A can-do attitude
  • Genuine enthusiasm for working with people
  • Excellent customer service skills
  • A willingness to learn new skills
  • Ability to work well in a team or on your own
  • Good understanding of the National Trust and what we do
then we would love to hear from you.... The package The National Trust has the motto For everyone, for ever at its heart. Were working hard to create an inclusive culture, where everyone feels they belong. Its important that our people reflect and represent the diversity of the communities and audienceswe serve. We welcome and value difference, so when we say were for everyone, we want everyone to be welcome in our teams too.Wherever youre from, and whatever your background, we want to hear from youand it doesnt matter if youre jam first, cream first, or even if you dont like scones at all. Everyone is welcome.Benefits for working at the National Trust include:
  • Flexible working whenever possible
  • Free parking at most locations
  • Free entry to our properties for you, a guest and your children (under 18)
  • Substantial pension scheme of up to 10% basic salary
Click here to find out moreabout the benefits we offer to support you.

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