Sales Administrator

Job Location	Mexborough
Education	Not Mentioned
Salary	21,000 per annum
Industry	Not Mentioned
Functional Area	Not Mentioned
Job Type	Permanent , full-time

Job Description

Role - Sales AdministratorProviding vital sales, customer service and administrative support and ensuring quality service provision, this key role is a great opportunity to join a leading organisation based in Mexborough.A strong Customer Focus is essential in the role, providing a high-quality service that is tailored to meet customers individual needs. You will maintain contact with customers and establish what they need, responding quickly and effectively.Key Duties will include:

Supporting with incoming enquiries and dealing with customer orders via the telephone and electronic media.
Make outgoing calls to customers to clarify and provide information about their orders, deliveries, products, etc., where required.
Ensure that the sales enquiry process is conducted in a timely manner that meets internal procedures and customer satisfaction.
Ensure customer orders are processed into the system in a timely, accurate and efficient manner.
Focus on the customer at all times, providing a high-quality service that is tailored to meet their individual needs.
Adherence to International standard requirements in relation to Health, Safety, Quality and Environmental (including energy).
Additional duties as assigned by the Customer Service Manager that are deemed necessary for effective business operations.

Skills Knowledge and Experience:

Sales Administration or Customer Service experience, ideally gained in a manufacturing and/or logistics environment.
Excellent working knowledge of MS Office and Outlook.
Experience of CRM/SAP would be advantageous.
Flexible and positive approach to work.
A strong team player.
Excellent telephone manner.
Works well under pressure with the ability to face difficult challenges and timescales.

Working hours are 37.5 hours per week and hours vary slightly on a 2 week rota basis:Week 1: 8:00am until 4.00pm Monday to Thursday and 8:00am until 3.30pm on a FridayWeek 2: 9:00am until 5.00pm Monday to Thursday and 9.30am until 5:00pm on FridayAdecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

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