Parts & Service and Warehouse Administrator

Job Description

We are pleased to assist our valued client who is major aggregate and mineral processing company with based in Meriden, with an opportunity for a Parts & Service and Warehouse Administrator within the Parts & Service department of the business. This positionis the pivotal coordination of the handling the daily work order processes, purchase components and parts, perform data entry and change orders, as well as answering phone calls and assisting with the departmental administration, providing parts and serviceinformation, maintaining parts and service records, and with opening of internal and external work orders.As a Parts & Service Administrator, the successful candidate will be expected to assist in creating quotations for customers, processing quotations as required, and calling customers to progress quotes and ensure they are happy with the service provided, usingthe Powerscreen Pulse system to inform customers on service. You will need to update the sales spreadsheet, raising POs and supporting administration on warranty claims as required, on top of receiving phone calls from customers and suppliers, liaising withTerex via phone or helpdesk to help with technical and stocking issues. You will also need to support colleagues, create job sales orders, and source items through the supply chain as and when required.For the warehouse side of the role, you will need to pack items as instructed, receiving deliveries and arranging shipment of items through our freight forwarders. On top of these duties, you will be expected to ensure the warehouse is kept clean and tidy,as well as to carry out stock checks and counts and adhoc deliveries using a company van as and when required.The ideal candidate will:1.Have proven relevant experience of customer service and as an administrator, ideally with knowledge of SAP, procurement, project coordination, and a background manufacturing equipment, parts equipment and assembly or a service environment2.Have a firm understanding of yours and other responsibilities to Safety, Health and Environmental areas by complying to all United Kingdom and company policies, rules, and regulations3.Be skilled at office admin and computer literate, including proficiency with Microsoft Windows 7 and Office 2010, with advanced Excel and word skills as essential4.Have excellent concise communication skills, both verbal and written, and the ability to take thorough notes, complete daily reports, build relationships, and show follow up skills5.Have an understanding of purchasing and selling principles, a genuine interest in people and a focus on continuous improvement, and have enthusiasm for learning about the company6.Be proactive, self-directed, self-motivated, detailed and organised in order to take lead of any situation while being able to work well within a team with a range of diverse cultures7.Fit neatly with the company culture, such as an excellent customer focus, safety conscious, integrity, and attention to detailIf you think this is you, we would love to hear from you so.