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| Job Location | Meriden |
| Education | Not Mentioned |
| Salary | Competitive salary |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent, full-time |
Vacancy Overview:Do you have a passion for technologyAre you ready to take your hobby to the next levelWorking Week:Monday to FridayWeekly Wage:£0.00Detailed Work with one of the best 100 Companies to Work For in the UK (according to Sunday Times!). As a nationally well-known and very experienced independent recruitment company, our client recognises that talented people are the key to the success of any business. They are looking to recruit an aspiring young professional to join their IT team of experts. This role is based in Meriden in the heart of the Midlands.Job RoleWe are looking to recruit an IT Apprentice who is a hardworking, organised individual with flexibility and a willingness to learn. As a Microsoft Infrastructure Technician Apprentice your main roles and responsibilities will include: Becoming a valued part of the IT Support team.Learning how to provide technical support.Assisting in customer projects and support activities as skills allow.Gaining on the job experience and being able to utilize the skills you have gained over the duration of your apprenticeship. Helping the existing staff, and the other sub-contractors partnered with, to deliver IT support services to clients.Learning how to handle telephone support calls as well as incoming helpdesk emails. Managing the helpdesk system, ensuring all calls are handled within appropriate timescales. Working on resolving the first line support where capable, and working with more experienced staff to help resolve more complex issues or referring to second/third line support staff where necessary. Updating company systems.Throughout the duration of the apprenticeship, you will receive Microsoft training and accreditation through blended learning. This combines online technical training within a virtual classroom, as well as real-world and practical experience with your employer. The certifications you gain are highly respected and globally recognised. The skills, knowledge and experience you will gain whilst on the programme are invaluable, giving you the best possible start in your professional career within the IT sector. Skills Required:You will be highly organised.You will be willing to work hard and eager to learn. AdaptabilityAbility to multitaskOrganisational skillsCommunication skillsIT skillsPersonal Qualities:The company require a bright, enthusiastic and hard-working individual with a genuine desire to learn and to build a career within the IT industry. You will have a friendly personality, be able to work as part of a team and provide excellent customer service. Required skills