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Operations Coordinator

Job LocationMarsh Barton Trading Estate
EducationNot Mentioned
Salary10.00 per hour
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

The role is Monday to Friday 09.00-17.00This is a maternity cover for at least 3 months or more.We have an exciting opportunity for a Full Time Operations Coordinator based at our busy Exeter Operations Centre. This role will require you to provide administrative support to our team of service operatives who work outof the centre providing vital hygiene services to our customers in the surrounding area.This diverse and interesting role will require you to take responsibility for co-coordinating the service routes and effectively brief and debrief drivers to enhance delivery and customer service within the Operations Centre. Acting as a link between theService Drivers and the Operations & Service Manager. The Operations Coordinator will ensure that work is distributed to available employees, completed in accordance with the KPIs, and processed accurately within the agreed time frames.The role will also require you to:Prepare data for and conduct briefing and debrief sessions with our service drivers. Ensure that completed routes and attendance are processed efficiently in real time.Work closely with Operations Centre Manager to ensure the Operations Centre is running as efficiently as possible.Responsibilities

  • Service Delivery
  • Customer Focus & Relationship Management
  • People Management & Development
  • Health & Safety
Person requirementsA versatile and creative thinker who monitors service and delivery progress and is keen to resolve issues and present the best overall service to our customer.What can you expect from us at phs
  • Normal working week - over 5 days Monday to Friday.
  • Youll be working with a great team including a supportive senior management team.
  • Youll be a key and important player in an exciting transformation of our business.
  • Youll have a full, thorough induction with technical and product training.
  • Youll be using a world leading technology system to help manage your day.
  • Can be up to 28 holidays per year including Bank Holidays (subject to contract)
  • Opportunity for career development!
  • Pension Scheme along Company Benefits including discount schemes.
Please note that no terminology in this advert is intended to discriminate on the grounds of a persons gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with theirmerits, qualifications and ability to perform the duties of the job.

Keyskills :
Office Admin

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