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Job Location | Manchester |
Education | Not Mentioned |
Salary | Competitive salary |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent , full-time |
S&P Global Market Intelligence | Software Solutions TheRole: Product Education Analyst - Graduate The Location: Manchester, United Kingdom The Team:Software Solutions (SwS), a business unit that sits within our Market Intelligence division, provides clients with industry leading software and services, covering enterprise data management, investment management, loans software and services and private marketssolutions. The Product Education function aims to elevate the level of knowledge of and engagement with our SwS products for both customers and internal colleagues alike. The Impact:Our team is guided by the following principles: Encourage desired behavior and guide users when and where they need it most, thereby increasing the likelihood of long-term product adoption Communicate the value of our products and their latest features through impactful product marketing High-quality, technicalproduct documentation to support our users in the knowledge transfer and application of our products Help our users build credibility and confidence by validating their expertise with an industry recognized credential Continuously raise awareness of our SwSproducts with all colleagues through a series of effective, internal learning paths and courses Whats in it for you:In your first 12 months of the role, you will specialize in one of our Software Solutions products, assisting the Product and Technical Writing teams in the creation of product documentation, release notes, user stories and additional materials to enhance thelearner experience and increase product adoption. Following that you will have the opportunity to contribute to product education initiatives across all Software Solutions products, including activities such as the onboarding of content onto our online knowledge bases, the continuous expansion of our dedicatedLearning Management System (LMS), and maintenance of our AWS-hosted training environments. If you have a passion for learning, continuous development and the aforementioned activities pique your interest, then this role is for you. Responsibilities: