Lead Representative Supervisor, Fund/Client Accounting

Job Description

OverviewOverview Of BNY Mellon: BNY Mellon is a global financial services company focused on helping clients manage and service their financial assets, operating in 36 countries and serving more than 100 markets. BNY Mellon is a leading provider of financial services for institutions, corporationsand high-net-worth individuals, providing superior asset management and wealth management, asset servicing, issuer services, clearing services and treasury services through a worldwide client-focused team. Team Description: The Global Fund Accounting Bank Loans Support Team is a dedicated team based in Manchester and US Wilmington. The Team will be responsible for the accounting lifecycle management of Bank Loan instruments. The team will sit within the Trade Capture functionwhich is responsible for ensuring the timely processing of all Client and Fund Manager Instructions against intraday deadlines. There is approximately 45 staff split over the 4 Fund Accounting Trade Capture teams, offering a range of roles from AdministrationOfficer, Senior Administration Officer, Team Supervisor, and Section Manager through to Group Manager. Job Purpose: Report directly to the Section Manager, this role involves managing of 2 or 3 staff and being in engaged in supporting the Bank Loan or Trade Capture support utility Management Team. Responsible for ensuring timely processing of all Bank Loans or Trade instructionsagainst intraday deadlines, adhering to structured business as usual requirements in accordance with the appropriate markets, Banks best practices and departmental objectives in order to safeguard against any financial or reputational loss alongside providinghigh levels of quality service and minimising risks to the organisation. The role offers a variety of duties and responsibilities including exposure to complex market instruments, interdepartmental relationship building across areas such as Fund Accounting, Valuations, Corporate Actions, Data Management and Client Delivery. Thereare opportunities to become involved with project based activities and the review of new and existing processes and controls. It involves understanding the processes, controls, procedures and systems operating within the team. It also involves being proficient in carrying out designated functions and perform duties to a high standard, ensuring we provide accurate and timely servicesto other teams and clients. Responsibilities:

• Complete and daily administration of the life cycle of bank loan processing.
• Query Resolution - receive, instigate and resolve queries from other operational areas, thereby ensuring the ongoing support of the clients needs and reduction in potential impact
• Ensure that all Net Asset Value (NAV) support team provides accurate and timely service to all internal parties
• Monitor daily processes and controls to ensure procedures are being adhered to.
• Understand the theoretical and technical nature of all asset types
• Work with line management on the rollout of services to new funds and ensure smooth transition of additional centralised functions.
• Manager the performance of team and its individuals

Requirements;

• Monitor teamwork flow and ensure all task are allocated
• Distribute workloads and responsibilities to people with sufficient experience and capabilities
• Promote staff awareness of their individual and team responsibilities
• Conduct regular one to one and team meetings to update staff on relevant developments and get feedback on operation issues
• Promote an environment of open and clear communications ensuring staff maintain a friendly and professional relationship with all internal and external parties
• Manage overtime requirements and staff availability
• Ensure staff have clear objectives
• Proactively follow up and work with the Valuations teams, handling all queries.
• Identify, escalate and resolve and performance issues within the team.
• Identify and communicate new staffing requirements to line management
• Assist with recruitment and completion of staff appraisals and personal development plans.

What we can offer you: Exposure to major global financial institutions. A fast paced environment which offers ability to develop and progress within the company. Challenging, fun and supportive environment. 25 days holiday (in addition to bank holidays) plus opportunity to purchase up to 5 extra days. Highly competitive benefits package including pension and private medical cover City Centre location. Discounts on a range of local retailers. Opportunity for further academic training - including NVQ, IOC, Degree, and soft skills BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer. Minorities/Females/Individuals with Disabilities/Protected Veterans. Our ambition is to build the best global team - one that is representative and inclusive of the diverse talent, clientsand communities we work with and serve - and to empower our team to do their best work. We support wellbeing and a balanced life, and offer a range of family-friendly, inclusive employment policies and employee forums. Employer Description: For over 230 years, the people of BNY Mellon have been at the forefront of finance, expanding the financial markets while supporting investors throughout the investment lifecycle. BNY Mellon can act as a single point of contact for clients looking to create,trade, hold, manage, service, distribute or restructure investments and safeguards nearly one-fifth of the worlds financial assets. BNY Mellon remains one of the safest, most trusted and admired companies. Every day our employees make their mark by helpingclients better manage and service their financial assets around the world. Whether providing financial services for institutions, corporations or individual investors, clients count on the people of BNY Mellon across time zones and in 35 countries and morethan 100 markets. Its the collective ambition, innovative thinking and exceptionally focused client service paired with a commitment to doing what is right that continues to set us apart. Make your mark: careers.