Key Account Manager

Job Description

The Pilot Group - Key Account Manager Today’s world runs on critical infrastructure and technology. Pilot Group are dedicated to improving people’s lives and the environment. We lead the way in SMART, SAFE and SUSTAINABLE infrastructure solutions. With combined experience over 5 decades spanningacross electronics, electrical, heating and lighting markets, we pride ourselves in working in partnership with organisations world-wide to deliver integrated technology to improve working environments and transport systems.Our businesses cover electrical wholesale, energy management, data storage and connectivity, EV charging and traffic control systems, working across a wide range of commercial and industrial applications.This role sits within one of the businesses within the Group ESL - who are an electrical product trading business (ESL are a dynamic, innovative, and fast growing).Key Account ManagerAre you looking for an exciting opportunity where you can utilise your customer and supplier account management skillsESL are a global B2B broker of thousands of electrical products for the world’s leading manufacturers of electrical component parts. Our customer service is second to none. With large distribution hubs in the UK, Holland and the US, we get the product tothe customer on time, and on budget.To support ESL’s Sales and Business Development Team we are looking for an independent and strategic professional, who is a highly effect communicator, with a proven track record of managing customers and suppliers to maximise existing business. You willbe working across two International markets.What will you be doing as a Key Account ManagerWorking to KPIs, you’ll be developing our B2B sales by building long term relationships with key clients, optimising sales opportunities through effective questioning, closing deals, and anticipating market trends by obtaining detailed industry knowledge.You will autonomously organise your own diary to ensure that you achieve your targets and meet KPIs. Youll be responsible for identifying potential growth opportunities by forging trusted business relationships with established customers and suppliers. Fulltraining and support will be provided.

• Analysis of data and market trends to produce a key account plan
• Prioritising your diary and planning workload to ensure all tasks are completed
• Working with your Team Leader to set realistic KPIs
• Planning follow up phone calls and maintain regular contact with customers and suppliers
• Maximise customer and supplier relationships to encourage repeat business
• Establish client’s needs and wants
• Report sales data to Team Leader
• Issue proactive offers from stock and incoming stock

Key Account Manager Essential Skills:

• Excellent Communication Skills
• Resilience
• Tenacity
• Good rapport building
• Proven customer service skills
• Responsible, conscientious, and self-motivated
• Excellent written and spoken communication skills
• Ability to analyse information
• Attention to detail
• Fast learner to pick up a bespoke system

Key Account Manager Benefits:

• Monthly Peer recognition awards
• Holidays increase with length of service
• Opportunity to buy additional holidays
• Life Assurance
• Healthshield - health cash plan that allows you to claim healthcare costs
• Salary Sacrifice Savings Scheme
• Regular charity events
• Informal, supportive and friendly team

Location: Head Office, Manchester (Short walk from Manchester Victoria train station)Commutable from: Manchester, Greater Manchester, Oldham, Rochdale, Warrington, Widnes, Runcorn, Preston, St Helens, Altrincham, Stockport, Bury, Bolton, Leigh, Wigan, WilmslowRecruitment Agencies;The Pilot Group operates a strict PSL and will not accept any unsolicited CVs sent to any member, employee, representative or business unit of the Pilot Group. Any unsolicited introduction will be treated as a C

Keyskills :
Business DevelopmentSalesSales ExecutiveTelesales