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Job Location | Manchester |
Education | Not Mentioned |
Salary | £32,000 - £45,000 per annum, OTE |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent, full-time |
Internal Account Manager - NEW BUSINESS - Northern Team - HOME BASEDThe Internal Account Manager is primarily responsible for the overall management and growth of customers and prospects who have 1-3 estate agency branches within a regional territory. Taking responsibility for and owning the target associated with their territory to grow customers and revenue through proactive activity across the entire account base alongside the Territory account manager.Working in alignment with the Territory Account Manager, Business Development Executive, Customer Success Consultant for the territory and the specialist product support team; they will ensure that every customer and prospect within their territory is effectively managed and able to make the most of their membership at all terms, minimising churn and identifying opportunities for growth.The role is a varied one and needs the individual to become master of conversing with independent estate agency businesses, understanding and fulfilling their marketing and software needs to deliver regular and effective account management meetings to increase revenues through a multi-product portfolio.Other duties include responding to incoming customer calls & queries, minimising cancellations and maintaining accurate and up to date records.Requirements