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| Job Location | Manchester |
| Education | Not Mentioned |
| Salary | £32,930 per annum |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Contract , full-time |
Are you immediately available We are currently recruiting for our client based close to Manchester for a Income Recovery Officer for a not-for-profit business. You will be working with an amazing team and for a business who are truly passionate about providingexcellent customer service. This is a temporary role working Monday to Friday between 8am and 6pm, for atleast 5/6 months. This role has an immediate start paying equivalent of GBP32930 pro rota. Previous experience within a similar role is essential! Experiencewithin social housing is preferred. The role requires an excellent communicator both over the telephone and via e-mail with a friendly and empathetic character, with a problem-solving outlook. What will you be doing as a Income Recovery Officer To provide a consistent, excellent rental income service to the Groups customers To ensure that eviction is a last resort and that all other avenues have been exhuasted before proceeding to eviction Prepare and serve legal notices, as well as prepare all legal documentation in accordance with the Rents Pre Action Protocol To work as part of a team responsible for the delivery of a high service to all customers within the specified area If you have the following skills and experience we would LOVE to hear from you: Own laptop/computer and phone is essential as equipment will not be provided however you will be given access to their system Must be computer literate including MS Excel Youre resilient and thick skinned as you will be dealing with complaints and vulnerable customers Empathetic and customer focused Inbound contact centre experience is a MUST Whats in it for you as a Customer Contact Officer GBP32930 pro rota to a 6 month contract Between the hours of 8am and 6pm Monday to Friday - 35 hours per week Holiday pay Weekly Pay Free onsite parking Flexible working If this sounds like a role you will LOVE, please send your CV We aim to respond to all successful applications within 2 days. If you havent been contacted within 2 days your application has been unsuccessful. Please check our Website and apply directly for any other suitable positions you see. We apologise that we areunable to contact everyone in person and thank you for your interest. Are you on Facebook Consider following our Facebook page as this is the first place where we post the most up to date vacancies, along with CV tips, interview techniques and so much more. Check us out on Facebook. Jobwise Ltd is an employment agency and the details sent in your application may be stored on our secure database. We will not share your personal data without your consent. Our privacy policy can be found on our Website.