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Implementation Consulting Specialist

eFinancialCareers
Job LocationManchester
EducationNot Mentioned
SalaryCompetitive salary
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time Work from home

Job Description

Implementation Consulting SpecialistThe Team:The WSO Implementation Team within Professional Services handles all new client onboarding projects across the WSO suite of products and platforms, with exception of WSO Agent Services. The team is project focused and is responsible for all aspects of dataand training for new clients and existing clients who are looking to add data to the platforms. Requires strong team players who can also efficiently work independently. The Impact: The Implementations Analyst is a client-facing role implementing new WSO Software and Services clients on the WSO Platform. Knowledge of WSO and syndicated loans is preferred. Responsibilities:

  • Facilitates onboarding of client data as well as client training across WSO products
  • Communicate with clients throughout the implementation project life cycle
  • Maintains up-to-date awareness of the current and future directions of the business and industry
  • Make recommendations for implementation of new procedures and best practices
  • Supports the Project Manager on all business aspects and issues throughout the Implementation project life cycle
  • Leads business handover meetings to ensure Markit WSO Support have a thorough understanding of the implementation
What Were Looking For:
  • Proven experience of knowing what it takes to provide a consistently first-class customer service whilst delivering value added solutions to address customer needs
  • Track record of identifying and analyzing problems, identifying, and evaluating options, deploying sound decision making skills
  • Able to organize self, including effective scheduling, prioritization, and time management skills with the ability to manage multiple tasks in parallel, completing tasks to tight deadlines
  • Displays a resilient and adaptable style, track record of remaining calm in demanding circumstances, adjusting comfortably to changing conditions / priorities
  • Demonstrates excellent written and verbal communication skills and a confident and articulate presenter to internal / external audiences
Flexible Working:We pride ourselves on our agility and diversity, and we welcome requests to work flexibly. For most roles, flexible hours and/or an element of remote working are usually possible. Please talk to us at interview about the type of arrangement that is best foryou. We will always try to be adaptable wherever we can. Return to Work:Have you taken time out for caring responsibilities and are now looking to return to work As part of our Return-to-Work initiative, we are encouraging enthusiastic and talented returners to apply, and will actively support your return to the workplace. Grade /Level (relevant for internal applicants only): GL8 The Location: Manchester About Company Statement:S&P Global Market Intelligence partners with customers to broaden their perspective and operate with confidence by bringing them leading data sources and technologies that embed insight in their daily work. For more information, visit www.spglobal.com ----------------------------------------------------------- Equal Opportunity EmployerS&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status,military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to:" "and your request will be forwarded to the appropriate person." US Candidates Only: The EEO is the Law Poster http://ofccp/regs/compliance/posters/pdf/eeopost.pdf" describes discrimination protections under federal law. ----------------------------------------------------------- BSMGMT202.1 - Middle Professional Tier I (EEO Job Group), BSMGMT203 - Entry Professional (EEO Job Group) Job ID: 288867 Posted On: 2023-06-25 Location: Manchester, Manchester, United Kingdom

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