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Head of Customer Experience

Job LocationManchester
EducationNot Mentioned
Salary45,000 - 55,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Head of Customer ExperienceManchester, Hybrid Working£45-55k + Excellent Progression + Training + BenefitsThis is an excellent opportunity for a Customer Service professional to join a rapidly expanding business, in a role that encourages creativity, entrepreneurship, and full autonomy. You will have a real chance to become an instrumental figurehead in thebusiness, with the opportunity of building your own team within the first few months.Do you have experience in Customer Experience within Telecoms are you seeking the chance to develop your skills and progress within an ambitious and exciting start-up business environmentThe business has the vision to transform broadband connectivity speeds for both commercial and residential customers. They provide end-to-end delivery of projects internally from inception and design through to delivery and completion. The long term visionof the business will be achieved through the continuous growth and recruitment of like-minded individuals.The ideal candidate will have previous experience in a customer service or account manager role, you will be passionate about offering exceptional B2B customer experience and developing relationships effectively.This is an exciting opportunity to join a company offering progressing and rewards performance in a technically challenging role with the chance to assist in a companys growth and success.The Role:*To plan and manage the entire relationship management function, to ensure the highest quality customer experience*Effectively manage and develop client relationships*Build your own team within the first few monthsThe Person:*Experience in a relationship management role*Someone who has exceptional customer service skills and can be the face of the company*Strategically minded and keen to self developReference Number: BBBH139484The services of Rise Technical Recruitment Ltd are that of an Employment Agency.Rise Technical Recruitment Ltd regrets to inform you that our client can only accept applications from engineering candidates who have a valid legal permit or right to work in the United Kingdom.Potential candidates who do not have this right or permit, or are pending an application to obtain this right or permit should not apply.

Keyskills :
SalesTelecomsFTTHFTTPaccount managerserviceCustomer experienceFibre OpticsFTTCFTTXTelecommunicationsm Fibre

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