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| Job Location | Manchester |
| Education | Not Mentioned |
| Salary | £13,000 - £17,500 per annum, inc benefits |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent, full-time |
The client, a growing technology business with lots of opportunity to develop a career and based in central Manchester are seeking an Academy 1st Line Support Engineer to join their team at this exciting time of growth. This role is for a trainee level person, who would like to develop a career in Software Support and you will be given the full support, training and guidance to achieve this.You don’t need any prior technical experience. The most important thing is a genuine desire to want to help people and enjoy providing an exceptional customer service, and the technical element can be taught.Once trained through the academy (circa 3 months) you will join the 1st Level Support team, and from here if you have the desire, can grow your career to whatever level you desire.Purpose of the role:As a 1st Support line engineer you will be responsible for maintaining and troubleshooting the company system. You will work on a ticket based system to meet SLAs and provide detailed testing / escalation notes where relevant.Responsibilities