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Facilities Assistant/Officer

Job LocationManchester
EducationNot Mentioned
Salary£20,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

Our Facilities team work across a group of buildings, providing and delivering the Bruntwood brand promise to the highest possible operational standard.This position focusses on Blackfriars house in the main. Have a look at the office space based on our website.We are ultimately looking for candidates with the right attitude, if you are quick to learn and have an enthusiastic approach to work then we certainly want to hear from you.What you will be doingReactive Maintenance

  • Undertaking reactive maintenance and duties as required within set service level agreement whilst ensuring that health & safety obligations are met
  • Undertaking reactive tasks for our customers, ensuring that work standards are high and tasks are completed on time
  • Maintaining the customer areas within our buildings to a high standard whilst
  • Dealing with all facilities enquiries and problems for our customers.
  • Monitoring and oversee contractors on site, ensuring work areas are clean, work is completed to a satisfactory standard, ensuring site rules & regulations and health and safety regulations are adhered to and that records received are accurate
  • Working at height (e.g. changing light bulbs, clearing guttering) and some lifting may be required
  • Responding to emergency situations (e.g. evacuation, alarm activations, accidents) as part of the property callout team
  • To be familiar with and ensure all Employer obligations for health and safety are always met in conjunction with the Bruntwood health and safety policy
  • Attending team meetings and training where necessary.
  • Stock control and maintaining cleanliness of work area and workshop
  • Other general maintenance work as requested by the Property Manager
  • Standards
  • Maintain high standards of presentation around the entrance to the building and all common parts including lifts, toilets and corridors
  • Open and lock up of buildings where required
  • Provide support for meeting rooms and serviced space by preparing rooms in advance for customers
  • Ensure vacant suite checks are performed and suites are maintained to a high standard
  • Monitor performance of contractors and other suppliers
  • Planned Maintenance
  • PPMs including generator testing / fire and sprinkler testing
  • Ensure the effectiveness of all plant, equipment and fabric to deliver the required Customer Service and Operational Standards
  • Complete regular building standard checks and inspections
  • FM Services
  • Supporting our customers in providing reactive maintenance
  • Working with the front of house team in pricing jobs and completion of tasks to customer satisfaction
  • What we are looking for
  • Excellent organisational skills and problem solving skills
  • Working to schedules - planned maintenance and reactive work.
  • A high degree of customer focus and dedication to high standards of customer service
  • Flexibility to adapt to changing priorities
  • Ability to build strong working relationships and work well in a team
  • A hands-on, can-do attitude and a positive, motivated disposition
  • The desire to make a difference
  • In addition to the salary advertised you will get a number of other benefits including; 25 days holiday, up to 8% matched pension, Life Assurance, Private Medical Care, Eyecare Vouchers and many more.

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