Dispatch Agent Operations - UK

Job Description

Pay rate £12.71 Basic £11.71 plus waitingPay: £12.71 per hour - which equates to a full-time salary of £23,764.44 p.aThis is made up of a basic rate of £12.71 per hour plus a monthly allowance of up to £162.50.Ready for take off Join Swissport for an exciting career in aviation.Working at Swissport has so many different faces and one thing is for sure, there is never a dull moment. If you enjoy working with people in a dynamic environment, join us! As a Swissport DispatchAgent, you will play a vital role in our airport operation.The airport is a fast-paced and safety focussed team environment.Our Dispatch Agentsperform a range of duties, which may include:

• Preparing paperwork for flight crew.
• Communicating aircraft fuel and load data to flight crew and load control.
• Liaise with all stakeholders to ensure the aircraft is loaded as intended.
• Prioritise tasks and manage the turn around of the aircraft from arrival to departure.
• Operate aerobridges and aircraft stand guidance systems.
• Drive vehicles airside including cars, vans and mini busses.
• Deal with aircraft weight and balance calculations as required.

What would make you stand out for this role

• Youre focused on delivering exceptional and safe service
• Youcan be an effective team player
• Youre committed to learning andgrowth
• Youre self-confident and can stay calm under pressure
• Youre organised and can manage time well
• Your physically fit as lifting up to 32kg as required
• You have a drivers license
• Youre a fluent English speaker
• You have basic - intermediate computer skills

Why you will love working for Swissport:

• Swissport is the worlds leading provider of ground and air cargo services
• Impressive career development opportunities are also available across Swissports global network.
• Work with a great team every shift
• Industry benefits
• Permanent roles
• And muchmore

Benefits:

• Free parking whilst at work
• Uniform provided.
• Swissport pension scheme with ability to self-contribute.
• 24-hour employee assistance programme
• Potential for discounted flight tickets following probation period.
• Discounted retail within the airport.
• Discounted access to Aspire lounge network for family and friends.
• Potential for placements to other Aspire Lounges within the UK.
• Fantastic career progression

Looking for an exciting new challengeIf this sounds like you, and youre looking for a new challenge, rewarding new career, lots of training and development opportunities, then dont miss out apply now!Swissport is the global leader in airport ground services and air cargo handling, active in more than 269airports in 47 countries around the globe.We are committed to delivering safe, high quality services for our clients and their customers across the globe.GDPRSwissport has strict obligations under the General Data Protection Regulation 2016/679 (the GDPR). Compliance is therefore a responsibility embedded in all roles. Specifically, however, you are required to actively support and assist the business withcompliance, both in your daily duties and in respect of ad hoc projects and activities. You are expected to demonstrate good practice to direct reports, and actively promote a culture of compliance.Equality, Diversity & InclusionSwissport and its employees have a strict duty under the Equality Act 2010, not to be discriminatory in their treatment of colleagues and customers, on the basis of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity,race, religion or belief, sex, and sexual orientation. Compliance with equality and diversity principles is therefore a responsibility embedded in all roles. Specifically, you are required to:

• comply with equality and diversity policiesand treat all colleagues and customers with dignity and respect (including in virtual and digital environments);
• respond positively, inclusively, and supportively to the different needs of colleagues and customers by reason of their protected characteristics;
• report and act upon all instances of discrimination, harassment, and bullying;
• proactively support direct reports to understand their responsibility for equality and diversity, including identifying and facilitating development where required. Ensure performance is measured against key performance indicators, to mitigate the riskof discrimination;
• proactively comply with, model, promote, and embed equality and diversity principles, in daily duties, project work, and strategic planning, to promote a culture of zero tolerance, an environment in which colleagues and customers feel safe and respected,and champion the value the business affords to equality and diversity;
• ensure changes to policies and practices are screened for compliance with equality and diversity principles, and embed compliance as a key performance indicator in strategic planning and project work;
• evaluate operational decisions to assess the impact on policies, procedures, and strategies with reference to equality and diversity.

The list is not exhaustive andmay vary depending on location and local customer requirements.SW2