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Job Location | Manchester |
Education | Not Mentioned |
Salary | Competitive salary |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Contract , full-time |
Job Title: Customer Support Officer (Temporary Maternity Cover)Location: ManchesterSalary: CompetitiveJob type: Full Time, 12-month fixed term contract. Office based, however there may be some opportunity for some flexibility.An extraordinarily talented group of individuals work together every day to drive TNS success, from both professional and personal perspectives. Come join the excellence!Overview:An exciting opportunity to join a leading global organisation in the IT/Payments space is now available. Centrally located in the Manchester city centre with great public transport links available, ADVAM is looking for a 1st Line Support team member to joinits established team of professionals, provide customer service and technical assistance to its customers.Responsibilities: You will be responsible for handling customer queries by email and by phone, raising tickets, providing technical support in an Agile environment with an ITIL aligned Service Delivery framework. Good communication is key as you will be required to speakwith multiple stakeholders both internally and externally, you will learn about our industry leading products/services and how to troubleshoot them for our customers.Required:
Keyskills :
Business SupportCustomer SupportOffice AdministratorSales SupportClient ServiceCustomer Service RepresentativeCustomer Service AdministratorCustomer Services AdministratorCustomer Service Consultant