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Job Location | Manchester |
Education | Not Mentioned |
Salary | £28,000 - £33,000 per annum |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent, full-time or part-time |
Customer Support Associate / 1st Line I.T (Fully Remote - Nights)Salary is £28,000 - £33,000 + Fantastic Benefits (see below)This is a unique opportunity to work for a company that is rapidly expanding due to an ever-growing client list. Several FTSE 100 companies, NHS, Royal Mail, National Grid and John Lewis are just some noteworthy clients. You will be supporting their clientsby taking inbound calls from their international market, resolving issues as they arise with the training you will be provided.You will be part of the team which provides 24/7 support to our client’s users, and this role will be for Wednesday-Saturday UK nights, based remotely. On Wednesday nights you will work with our other out of hours Product Specialist, however there may beroom to alter hours into the day for training or interaction with the day shift team. Thursday, Friday, and Saturday nights you’ll be the principal point of contact for the business.The hours for this position will be;Wednesday, Thursday, Friday, Saturday: 23:00-08:00 (UK time)What will you be responsible for
Keyskills :
Call CentreCustomer Service1st Line