Naukrijobs UK
Register
London Jobs
Manchester Jobs
Liverpool Jobs
Nottingham Jobs
Birmingham Jobs
Cambridge Jobs
Glasgow Jobs
Bristol Jobs
Wales Jobs
Oil & Gas Jobs
Banking Jobs
Construction Jobs
Top Management Jobs
IT - Software Jobs
Medical Healthcare Jobs
Purchase / Logistics Jobs
Sales
Ajax Jobs
Designing Jobs
ASP .NET Jobs
Java Jobs
MySQL Jobs
Sap hr Jobs
Software Testing Jobs
Html Jobs
IT Jobs
Logistics Jobs
Customer Service Jobs
Airport Jobs
Banking Jobs
Driver Jobs
Part Time Jobs
Civil Engineering Jobs
Accountant Jobs
Safety Officer Jobs
Nursing Jobs
Civil Engineering Jobs
Hospitality Jobs
Part Time Jobs
Security Jobs
Finance Jobs
Marketing Jobs
Shipping Jobs
Real Estate Jobs
Telecom Jobs

Customer Service Advisor

Wex Europe Services
Job LocationManchester
EducationNot Mentioned
Salary19,000 - 21,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

CUSTOMER SERVICE ADVISOR / MANCHESTER / HYBRID WORK / £21K & GREAT BENEFITS Are you a Customer Service professional, looking for a rewarding new challenge where hard work truly is rewarded Regular incentives, real career progression and an amazing environment are guaranteed!This could be the perfect place for you the thrive as Customer Service Advisor, within a rapidly expanding international organisation.WEX Inc. is a leading provider of B2B physical, digital and virtual card payment solutions - comprising small businesses, large fleet and corporations - with unparalleled security and control across a wide spectrum of business sectors.Our dynamic UK based Customer Service team is currently going through a period of growth and we have a range of permanent and fixed term contract positions available within the team.Whats on offer

  • Competitive salary of £21K
  • Monday to Friday - 37.5 hours - NO EVENINGS OR WEEKENDS
  • Hybrid working with a minimum requirement to go into office 2 days per week
  • Fantastic work-life balance
  • Company pension & life assurance scheme
  • Generous holiday allowance of 25 days plus bank holidays
  • Holiday purchase scheme, the ability to get an additional 5 days annual leave per year
  • Life assurance, company sick pay and pension scheme
  • Employee discount platform
  • Incentives schemes, companywide and departmental
  • Continuous training, coaching and development within a helpful and encouraging environment
  • Career progression opportunities
We believe that all our people make the difference in our success, and our customer service team is the heart of this. The new Customer Service Advisors will undertake a varied number of tasks required to maintain an operation supporting our ever-growingFuel Card business.Key Responsibilities of the Customer Service Advisor:
  • Liaise with sales teams to advise of customers commercial queries
  • Investigate transactions declines & velocity queries
  • Produce copy invoices on request
  • Liaise with staff in Manchester and across European offices
  • Log all queries and action on logging tool
  • Answer phone calls and live chats with set criteria and within parameters set out by the company
  • Provide on-going support to colleagues
  • Provide support to customers using websites / systems provided
  • Carry out data entry for Customers & Cards
  • Production of customer transaction files and reports
Skills & Experience required:
  • Previous experience in a similar Customer Service Role / Environment
  • Excellent communication skills (written and verbal)
  • Adaptable to organisational change requirements
  • Self-motivated, organised and can work on own initiative
  • Establish and maintain co-operative and effective working relationships
WHATS NEXTIf you believe that you have the skills and passion to be part of our successful Customer Service team, we would love to hear from you. APPLY NOW for immediate consideration.

Keyskills :
Call CentreCustomer CareCustomer SatisfactionCustomer ServiceSales

APPLY NOW

Customer Service Advisor Related Jobs

© 2019 Naukrijobs All Rights Reserved