Credit Controller

Job Description

Company description:ClearCourseJob description:Title: OTC Associate Type: PermHours: Full TimeLocation: Manchester - HybridAre you looking for your next credit control role within a fantastic team and a fast scaling businesses with huge future aspirationsAbout ClearCourseJoin a rapidly growing collaborative of disruptive technology companies working together to build a great software and payments business, with exceptional people and the best products and services.Across our portfolio ofsoftwareplatforms, we’re creating an environment where talented entrepreneurs and businesses flourish.Our team is over 900 people strong and supports over 20,000 customers across the globe.We have 40 brands located across the UK and internationally, with two primary UK ClearCourse hubs, in which multiple brands are located in London and Preston.These market-leading software businesses form our five verticals; with our integrated paymentsplatform, ClearAccept intrinsic to the entire organisation.Working better togetheris central to everything we do, each time we add a new business we’re adding new ideas and innovation.Our missionis to help our customers build great businesses with our industry-specific software and embedded payments solutions.Job Overview The purpose of this position is to undertake the day-to-day O2C activities including identifying overdue customers and chasing proactively, performing customer statement reconciliations, payment allocations, processing and resolving customer queries, andidentify potential risks of losses.Your responsibilities will include, but not be limited to:

• Ensure all assigned ledgers are proactively chased within their terms of payment.
• Assist Sales Ledger Associate with allocation queries, obtaining remittances where needed, ensuring all payments and credits are accurately cleared on the accounts.
• Ensuring that any cash collection problems are promptly reported to O2C Lead, and appropriate action is taken.
• Supporting a paperless environment managing Customer Master Data for accuracy, obtaining correct email addresses for customers to ensure invoices and statements are received.
• Managing relationships with customers in their day-to-day activities ensuring that all requests made by customers are resolved in a timely manner.

Desireable attributes and experience:

• Minimum of 2 prior years of experience in O2C/Accounts Receivable/Credit Control function
• An understanding of Account Receivable and credit control processing activities
• Experience in resolving customer queries promptly and accurately.
• Experience of managing medium to large ledgers with volume chasing by phone, email, and letter.
• Computer skills including the ability to operate computerised accounting, spreadsheet (Excel), and email (Outlook) at a proficient level.
• Excellent written and verbal communication skills.
• Accuracy and attention to detail.

ClearCourse Employee Benefits

• Life Assurance and private medical cover with cash plan
• Group Income Protection and enhanced Company Pension
• Enhanced maternity, paternity and adoption pay
• Generous training budgets and reimbursement for professional memberships
• Hybrid-working model with 25 days annual leave
• 24/7 employee assistance programme including Peppy Health App
• Bike to Work Scheme
• Generous Recruitment referral scheme
• Additional flexible benefits with the Perkbox platform, providing discounts and freebies from major retailers

Are you ready to take your next step or know someone who is Apply to ClearCourse today!