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Applications Support

Picture More
Job LocationManchester
EducationNot Mentioned
Salary55,000 - 60,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Applications SupportThere is a Junior position available within the team, the salary will be reflective of this.About youDo you will have Strong written and verbal communication skillsAre you able to communicate effectively and in a professional manner with all levels of the Firm and outside vendorsIf you possess the ability to work in a diverse team environment, effectively support the demanding needs of a business that will in provide you with a hybrid working model; great benefits and a generous salary then this could be for you.Your Responsibilities

  • Working with various vendors and other business personal, dealing with escalated issues.
  • Managing and resolving escalated issues (Working within an ITIL Framework)
  • You will be monitoring and conducting enterprise applications to ensure stability across the firms application Portfolio.
  • Creating and updating documentation
  • You will be maintaining your knowledge of upcoming technology and share this with the team.
  • Ensure knowledge is shared and systems are supported on a global scale.
  • Conducting deep dive analysis on technical issues ensuring all procedures are followed.
  • We will need you to contribute to project work ensuring smooth transitions.
  • You will be acting as a subject matter expert when working with but not limited too; global customer support and Project Teams.
Technical Skills Required
  • Highly Skilled with the MS Application Stack
  • In depth experience using Document Management Systems (iManage Preferable)
  • Highly Skilled with one or more of the following MS SQL/TSQL/DBA
  • Previous Back End Application Support
  • Highly Skilled with Windows Server
  • Experienced with On-Prem AD and Azure Active Directory
  • Experience with MS Office Apps and Integrations
  • Mobile and Web Applications (Advantageous)
  • Working with Cloud based systems such as: SaaS/ PaaS/ IaaS
Salary: £55-60,000Location - 2 days onsite (Manchester) 3 days work from homeThis firm has a fantastic benefits package and offers great progression within the company as well as annual salary reviews.This role may suit candidates, who hold the following job titles: Applications Analyst, Applications Engineer, IT Support Engineer, 3rd Line Support Analyst, Technical Support Engineer, Applications Packager.Environment: Office 365, Windows 10, AD, Azure, ITIL framework, SQL, Imanage.

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