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| Job Location | Manchester |
| Education | Not Mentioned |
| Salary | £25,000 - £32,000 per annum |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent, full-time |
Our award winning logistics client are looking for a new member to join there small but expanding team based at one of their UK Offices (Manchester, Liverpool)The position will act as a customer focal point within the UK Key Account Customer Services Team. The Key account team takes full responsibility for the end to end operational process managed on behalf of Key Account Customers, from point of booking to final delivery and all touch points in between. The key account team also acts as a global cost centre, meaning all customer invoices are raised via the team therefore data accuracy is an essential requirement.Key Responsibilities:To act as a key contact operationally for UK Key Account customersThe current role will initially be export focused but there is the opportunity to expand this to become a multimodal role handling all modes of transport.To place and manage both import and export bookings (as required) with suppliers (Ocean Carriers, Hauliers, Rail Operators etc) as requested by the commercial account manager, creating related jobs in our system (Cargowise) and maintaining accurate records.To ensure all processes are completed within the customers agreed KPIs, this including the below:On Time Booking ConfirmationOn Time VGM and Customs Submission.On Time DocumentationAccurate and On Time Invoicing·In relation to UK and EU Exports:Managing container loadings, communicating late runners and proactively resolving issues.Completing VGM upon loading and submitting UCRs to the carrierPrepare and issue B/Ls and invoices within time guidelines.Managing or overseas agents in relation to carrier nomination and bookings.Imports customs clearancesManaging UK door deliveries, communicating late runners and proactively resolving issues.Ensure data accuracy in our system to ensure tracking and analytical data is correct, managing and maintaining tracking information in via the customers preferred method of communication.Skills and Experience Required:Positive can do approach and a pro active mentality towards planning, highlighting, and resolving potential issues with team and manager before they arise.Excellent communication and problem-solving skills2 years Shipping experience required, either with a forwarder or shipping lineReliable with a strong work ethicTo be able to prioritise and work in a fast-paced environmentMonday - Friday 9am - 5.50pm - Salary £25,000 - £32,000 with excellent benefitsCall Emma on - or email me your CV Required skills
Keyskills :
freight Fwarding impt expt cw1 Cargowise Air