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Kent Contact Handler & Dispatcher - Full Time 33 & 37 hours contracts available

Careers In Group
Job LocationMaidstone
EducationNot Mentioned
SalaryCompetitive salary
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Job Description Please only apply on this application link if you are happy to commit to Full Time shift patterns (33 and 37 hour contracts available)

  • Location of Role: Maidstone
  • Salary: £25,188 rising to £29,073 with experience
  • Contract Type: Permanent
  • Working Pattern: Mon - Sun
  • Weekend/Evening Working: Yes
Your voice could make a difference...Contact Handlers and Dispatchers play a key role in the front-line response for members of the public.As a 999/101 Contact Handler and Dispatcher, based at the Force Control Room in Maidstone, youll help to provide first class service to the people of Kent, answering emergency and non-emergency calls and making decisions to determine the most appropriateresponse. As a Dispatcher youll deploy police officers to attend routine incidents or deal with real life emergencies.Essential Skills required:
  • familiar with Microsoft Word, Excel and Outlook
  • good listening skills
  • effective communication skills
  • strong typing skills are required to ensure information is collected with speed and accuracy
  • professional telephone manner
Benefits:
  • Excellent training and support
  • Skills development
  • Maximum working of 4 consecutive shifts
  • Competitive salary with progression opportunities
  • Staff benefits and rewards
  • Click here for the Job Description
For more information on the role, please visit our website: Contact handlers | Kent Police Note for potential candidates - The Kent Police Headquarters site will be sold and all members of staff currently working there will be redeployed to other workplacesand/or required to work in a more agile way. The new proposed location for FCR will be a Police Location located near Junction 5 on the M20, Maidstone. Staff will be redeployed to this location with an aim for this to be completed by June 2023, however thismay be subject to change.Your application is shortlisted on the content provided within the reason for application section. Please ensure you provide as much detail as possible as insufficient information may mean that you do not meet the shortlisting criteria.ForKent Police staff and Kent Police Officers, please see the internal careers page for guidance and application details.Depending on your current vetting level and security clearances, you may be required to complete additional vetting information during the recruitment process.Kent Police welcomes applications regardless of age, disability, marital status (including civilpartnerships), pregnancy or maternity, race, religion or belief, sexual orientation, transgender, sex (or gender), employment status.Where appropriate we will make adjustments to the selection process, working arrangements and/or the working environment providedit is reasonable in all the circumstances to do so.This post is open to British Citizens, members of the EC or other states in the European Economic Area. If you are a Commonwealth citizen or a foreign national, you must be a resident in the UK free of restrictionsand with indefinite leave to remain in the UK. All applications must have lived in the UK continuously for the past three years.Kent Police is an equal opportunities employer. Communications may be recorded for monitoring purposes.Please note, we reserve theright to close or extend this position depending on application numbers and the suitability of candidates. Therefore, we would advise you to submit an application as soon as possible.

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