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Customer Service Delivery Manager

Job LocationMaesteg
EducationNot Mentioned
SalarySalary negotiable
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Customer Service Delivery ManagerMaestegCompetitive salary plus bonusAre you an experienced Sales or Customer Service Manager who is looking for a new challengeWould you like to move into a new industry where you can utilise your skills to develop a customer support functionThen we have a great opportunity for you to put your stamp on the roleManaging a small group of 3 teams this is a great opportunity to join a growing global company who are leaders in their field and who are renowned for their customer support across all areasTotalling approximately 16 staff across internal sales, customer service and export you will have responsibility for the overall running of the teams, ensuring that the customer service experience is second to none and being the customers voice internallyYou will also be responsible for the development of staff, providing training and guidance where needed and ensuring that all processes/procedures are the best they can be in order to support the team.The ideal person for this role will:

  • Have previous experience of managing either/both Customer Service or Sales teams
  • Be Customer centric
  • Enjoy being a problem solver
  • Be Commercially aware
  • Enjoy being part of a fast moving environment
  • Be a strong people manager
This role is an integral part of the management team and will allow you to develop within the business that is growing and investing into its future

Keyskills :
Customer ServiceManagementSalesService Delivery

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