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| Job Location | Macclesfield |
| Education | Not Mentioned |
| Salary | £20,000 - £30,000 per annum, OTE |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent, full-time |
Role - Service Advisor / Service ReceptionistSalary - £20,000-£22,000 / £30,000 OTE (Dependent on experience)Location - Macclesfield, CheshireRichard Abson Group are helping a prestige branded car dealership in Macclesfield find an experienced and quality Service Advisor / Service Receptionist.This role is a 10-month temporary contract - with the potential to become permanent.You’ll be working on the front desk of the Service Department, providing assistance and exceptional customer service to all customers. You will ideally have experience as a Service Advisor in the motor trade. However, the employer is open to offering the position to a charismatic, positive and hardworking candidate with experience in Sales and Customer Service.Your main duties and responsibilities will include: - Consult with mechanics about necessary repairs and possible alternatives to expensive work- Provide customers with in-depth information about available aftermarket and OEM (original equipment manufacturer) part options- Answer questions about service outcome (after consulting with mechanic if necessary)- Advise customers about warranty protections and potential cost savings- Help customers decide between part exchanging a car and fixing it through our workshop- Manage and oversee the service centre’s workflow and scheduling- Call customers to inform them of changes in service or to let them know their vehicle is ready for pick-up- The dealership is an advanced and contemporary building, offering customers an exceptional experience- Greet customers when they arrive at the parts and service centre and direct them to an available mechanicSalary and working hours: The salary will be based on experience, starting at £20,000 - £22,000 with OTE up to £30,000. The working hours are Monday to Friday 8.00am-6.00pm, with 1 in 3 Saturday mornings 9.00am-1.00pm.If this role is of interest to you then please APPLY NOW or contact Gemma Clemson at Richard Abson Group! Required skills
Keyskills :
Advise Consulting Customer Service Sales Wkflow